Sonic Branding: How Can Creating an Ad Jingle Help Your Company?

ad jingle

There are as many ways to advertise a business as there are products to sell. In today’s marketplace, many businesses focus on web advertising, boosting their presence on social media or popular websites.

As a result, modern companies may be missing out on a tried and true method of advertising: the ad jingle.

Though the idea of an ad jingle might seem quaint today—a relic of the days of radio—the reality is that businesses can reap substantial rewards when they create a jingle.

Jingles are part of a marketing strategy called sonic branding. Sonic branding is all about getting a business’s message into a person’s head through audio advertising.

Several of the biggest brands in America have already discovered the benefits of sonic branding. This article will explain how every business can benefit from a well-crafted jingle.

Jingles Work Across Media

One of the biggest advantages of using an ad jingle is that companies can slot them into any advertising that uses audio. Commercials, online videos, radio ads—all of these can be enhanced with the addition of a snappy jingle.

When a company uses a jingle, they become omnipresent. There are very few places a jingle can’t reach.

If a customer is in a car, they might hear the jingle on the radio, or on a music streaming service like Pandora. At home, they may hear the jingle while watching television or checking out YouTube videos.

A jingle may even reach customers who are on the phone. On-hold messaging is an important feature of many call centers; a company can insert their jingle into their messaging to reinforce it to their customers.

As technology advances and platforms change, new ways to use jingles emerge. For example, podcasts are a growing market for advertising and a natural fit for jingles.

As an entirely auditory medium, podcasts are often considered the modern-day equivalent of radio shows. Radio has always been a good medium for jingles, and podcasts are, too.

A quick jingle at the beginning or middle of a podcast can be a huge boon, especially if the podcast has a wide audience or an obvious tie to the product.

Jingles Establish a Brand

A jingle is a concise, memorable way for a company to establish a brand identity. Both lyrics and melody can influence how customers view a company based on their jingle.

If a company is looking to establish a specific tone, music is a great way to do so. More importantly, the words can paint an idealized picture of the company.

If a jingle makes a company sound fun and exciting, then suddenly “fun and exciting” are phrases that people associate with that company. The idea that the brand is fun and exciting is reinforced every time people hear the jingle.

Great jingles are fun and catchy, giving customers positive brand associations.

There’s a danger here, too. Like a sitcom character with an annoying catchphrase, a bad jingle can become frustrating to customers.

Much like a logo, a jingle is one of the first things people will associate with a business. The last thing a brand wants is for a customer to roll their eyes every time their jingle comes on!

Jingles have the power to make or break a company’s public image, so it’s crucial to get them right. There are several tricks to maximize a jingle’s potential, as well as some pitfalls to avoid.

An Ad Jingle Offers Flexibility

One of the hallmarks of a great jingle is that it is extremely flexible. This isn’t referring to its ability to be deployed in many mediums—even a bad jingle offers that kind of flexibility.

Jingle flexibility instead refers to the capacity for the jingle to be remixed and reused.

Times change. Companies change. What works today may not work—or may not make sense—tomorrow. A jingle should be able to keep up.

The most obvious example of this is changing the music slightly. A company might alter the key of the jingle, or even transplant it into a different genre to change up the sound.

This can help bring advertising in line with a new direction the business is taking, or to adjust to a more popular style of music as cultural tastes shift.

On the other hand, it might just be a simple way to freshen up a long-running ad jingle. An occasional refresh grabs people’s attention, drawing focus onto the new sound (and the advertisement behind it).

The best jingle can also get a lyrical tweak from time to time. If a company is running a special promotion, for instance, they may wish to change a line in their jingle to reference the current deal.

Even a small change from the norm can grab a customer’s attention and help the ad stand out—as long as the original jingle is firmly established.

Cost-Effective Marketing

In terms of efficient ways to advertise, it’s hard to beat ad jingles. This is largely because they are so versatile, with one jingle featuring across countless other forms of advertising.

Every company wants to save money, and some may hesitate at the idea of hiring a jingle service. The thing is, the up-front cost is minimal when considered against the utility of the jingle itself.

Hiring a jingle company should be thought of as an investment, not an expense. By paying the price for a single jingle, a business gains an asset that can be used in virtually any kind of marketing campaign.

Yes, that includes print campaigns—once a customer hears a jingle enough times, even reading the words will put the jingle in their heads. They won’t need the music; they’ll supply it themselves.

Of course, some companies may be tempted to forego the cost of hiring a jingle company and simply work out a jingle themselves.

This is not an advisable move.

As pointed out earlier, a bad jingle does more harm than good. If a company doesn’t know what they’re doing and puts out a jingle that people find annoying, they’re only going to drive customers away.

People Will Remember a Jingle

One of the biggest benefits of a jingle is that it sticks around in people’s heads. Particularly catchy jingles are called ‘earworms’—tracks that burrow into a listener’s brain and refuse to leave.

Research has shown that music has strong ties to memory. The human brain likes to sort information into chunks of data, and songs (a combination of lyric and melody) are like pre-built chunks for brains to store.

As a result, a listener is much more likely to remember a musical jingle than a more straightforward description of a business.

It’s the same concept as a college student using a mnemonic device to study for a big test. Adding a tune or a rhyme to information helps lock it into one’s mind more securely.

This is even more advantageous for long-running jingles. If a company uses the same jingle for decades, then it can become nostalgic—and nostalgia is a powerful force in marketing.

Perhaps the best example of this is McDonald’s classic “I’m lovin’ it” jingle, which many adults have been hearing since their childhoods.

It’s no coincidence that such a massive and successful brand also has one of the most recognizable jingles in the world!

Music Connects to Mood

Memory is not the only part of the human experience that music links to. A person’s mood can also be affected by music—and that means that a jingle can influence mood, too.

Music is one of the most powerful mood enhancers in the world. There’s a reason action films have bombastic soundtracks while dramas often stick to quiet, classical music; the sound sets the tone for what’s happening.

The music of a jingle can summon emotions (positive and negative) in a listener, and it’s important for a product to provoke the right emotional response.

In much the same way that a jingle builds a brand’s identity, it should also direct a user’s feelings about a product.

For example, a high-energy techno sound might be catchy and memorable, but it’s the wrong choice for a jingle about a new medication. The music tells the customer to get excited, but the product is much more serious.

That dissonance will confuse and upset people.

The reverse is also true: a theme park jingle shouldn’t have a subdued and somber jingle. That will make listeners associate the park with sadness.

Ideally, a business should aim for music that promotes positive emotions. That way, the company’s ads will put a smile on the listener’s face–and the listener will ascribe that smile to the business.

Ad Jingles Boost Business

Using an ad jingle is a great way for any business to advertise. A jingle can reach thousands of people across many types of media, and a great jingle will stick in people’s heads. Hiring a jingle company is a smart investment!

Ad jingles are just one example of the powerful marketing tools available to businesses today. To take full advantage of the best marketing strategies, get a quote from the Killer Spots Agency.

11 Social Media Trends to Follow in 2021

social media trends

Social media services aren’t just about online personal interactions anymore. 

These days, a brand or business is sunk if it doesn’t follow the latest social media trends. There are many reasons for this, including the simple fact that most brand discovery now takes place on social media platforms like Facebook, Instagram, TikTok, and even LinkedIn and Twitter. 

But there’s so much more to it. A proper social media presence allows companies to communicate with their customers, developing a greater degree of loyalty and engagement that translates to greater sales and more conversions. 

People are craving more personal interactions these days, and this is where a good social media management strategy comes in. Keep reading to learn about eleven social media trends every business should be following. 

1. Text-Based Instagram Posts

Instagram is famous for its grid of photos. 

That’s where everything began for this social media service, and it’s still a great way for businesses to display their brands and spread awareness. But since the like count is now invisible on this site, photo posting shouldn’t be the only option. 

One of the newer social media trends on Instagram is the prevalence of text-based posts. These are simpler posts, often inspired by Twitter’s layout or even the Google search function. 

These posts can help elevate a brand’s social media presence. With text-focused layouts, posts like this provoke greater engagement with multiple comments, saves, and shares. 

2. Games and Puzzles

Among the more popular 2021 social media trends are incorporating games in social media postings. 

This has become particularly common in this age of social distancing and “staying at home.” Typically, these posts come in the form of games—such as quizzes and puzzles—that really encourage greater engagement. 

The whole idea here is to get followers to interact with more content. The more interaction, the more likely to convert into actual sales and promote heightened brand awareness. 

So don’t be afraid to experiment with game content in 2021. There’s a plethora of games and puzzles to choose from—including bingo games, “choose your own adventure” puzzles, and various quizzes. 

3. Facebook Groups

The social media company Facebook introduced Facebook groups as a major long-term focus. 

In 2020, amidst the ongoing fallout from the pandemic, this feature became a major way for people to communicate with each other. The popularity of Facebook groups has since skyrocketed. 

At the same time, companies are turning to Facebook groups as part of their social media management strategy. With greater regularity, businesses are establishing online communities on these groups to increase brand awareness and engagement. 

The beauty of this social media trend is that it is much more likely to target those who are engaged with a company’s brand and what it’s selling. So rather than wasting money on a useless ad campaign, Facebook groups let businesses find the right audience. 

4. Live Streaming

Among the big social media trends in 2021 is live streaming. 

It seems like everyone’s doing it these days. Instagram, Facebook, and even LinkedIn are all gearing their platforms toward the increased use of live feeds and streams. 

Of course, this is a great feature for brands and companies that are looking to increase engagement with their audience. It’s a fact that live streaming attracts more audience interaction, and companies that include live events will generate much greater levels of engagement. 

The bottom line is that live streaming is yet another great tool that companies can use to talk to their audience. 

5. Instagram Stickers

Businesses have taken to using stickers on Instagram to boost reach and engagement. 

So just what are Instagram stickers? They’re interactive elements that encourage viewers of Instagram Stories to interact with different posts. They usually let people take quizzes, polls, participate in countdowns and charity events, and answer Q&As. 

Basically, it’s a great way for an audience to interact with a company’s brand and to get engaged. There are a great deal of additional features that social media sites like Instagram have that many businesses have yet to leverage. 

Staying on top of these social media trends is a good way for companies to make the most of their social media management strategy. 

6. Augmented Reality Story Filters

A new social media trend for 2021 is augmented reality (AR) story filters, something that’s especially popular on Instagram. 

AR story filters let companies layer on different designs and visual elements over videos and photos—enhancing reality, as it were. So much more than being a mere gimmick or idle amusement, AR filters have the power to boost brand visibility like few things can. 

The beauty of this feature is that a company can design and upload a filter that can be accessed from the filter library by anyone who wants it. And that means free advertising courtesy of whoever chooses to use a company’s AR filter! 

7. Don’t Neglect Pinterest

Pinterest is a popular social media service that has experienced something of a resurgence of late. 

Pinterest has been around for quite some time. And though it may not have quite the same name recognition as Facebook or Instagram, it still ranks as the 14th largest social network in the world. 

And in 2020, Pinterest added more than 100 million monthly active users. So it seems that the enforced idleness of the pandemic led to a considerable rise in the social media platform’s fortunes. 

That means that Pinterest is one of the 2021 social media trends that every business should join. The site is great for discovering and saving new brands and products, so for companies looking to increase reach and visibility, Pinterest is a potent tool. 

8. Personal Interactions

The advertising world is changing. 

The old, impersonal methods of advertisement no longer cut it. People crave connection and meaning in our cold, homogenized, impersonal world. And now the technology exists to enable companies to reach out and connect with their potential customers like never before. 

One of the newest social media trends is direct conversations and personal interactions. It amounts to companies using new methods, such as DMing and text messaging, to communicate with their customers in a more personal way. 

This is a good way for businesses and brands to keep engaging with their audience. 

9. TikTok Cross-Posting

Inexplicably, TikTok is a worldwide phenomenon. 

And that means that if a company is not leveraging the social media platform to its advantage, it’s really missing out. But that doesn’t mean it’s necessary to build a gigantic social media following from scratch on the new platform. 

Instead, companies are re-sharing and cross-posting TikTok videos on a variety of different platforms in order to expand their reach. The importance of TikTok is that it allows for the creation of short, attention-grabbing videos. 

But many brands are happy to share their TikTok content across a number of platforms, including Facebook and Instagram. TikTok video marketing should be an important part of every brand’s social media strategy. 

10. Facebook Ads

Facebook ads are allowing for more flexibility and creativity. 

And this is likely to be one of the more popular social media trends for 2021. Some of the ways that businesses can leverage this flexibility are in the creation of new forms of advertisements. 

For instance, the incorporation of GIFs into Facebook ads is a new way to attract attention. GIFs have proven to be incredibly popular for a long time, and that means they’ll continue to achieve advertising success. 

Another way to boost your reach with Facebook ads is to employ user-generated content (UGC). Oftentimes, the best content comes from a company’s own customers. Rather than spending money on fancy content, businesses can let their customers do the advertising for them. 

11. Instagram Reels

As we mentioned above concerning TikTok, short video content is at the leading edge of online marketing. 

Instagram is still one of the major social media platforms for posting not only photos and text-based posts, but also short-form video content. And right now Instagram Reels is shaping up to be one of the major social media trends for 2021. 

These short, concise videos of 15-30 seconds in length allow a company to spread its brand awareness and engage with its core audience. It’s even a great way for a business to answer questions received through text messages or Direct Messaging. 

Follow These Social Media Trends

These are just a few of the big social media trends that will make waves in 2021. By keeping up to date with these popular fads, a business can be sure to stay relevant and make waves in the world of online marketing. 

If you’d like more great marketing tips and advice, please contact us today to see how we can help. 

10 Tips on Creating an SEO Strategy for Small Businesses

creating an SEO strategy

In 2021, when creating an SEO strategy, businesses shouldn’t focus only on targeting certain keywords. SEO and content creation are about more than targeting keywords.

As algorithms mature, it’s important that content does as well. So, how can business owners take advantage of changing search engines? How can they be sure they’re doing it properly?

Read on for 10 of the best tips for creating an SEO strategy for small businesses.

1. Identify a Target Audience

The first thing any business should zone in on is its target audience. Creating a target persona is crucial because it’s who the content is going to be geared towards. If a product or brand is meant for 18 to 24-year-old females, but the brand’s content is geared towards men in their 30s, that’s not going to get anybody very far.

When creating a target audience or persona, it’s important to be as specific as possible. Here are a few base questions to answer:

  • How old is the target audience?
  • What do they look like?
  • What are their interests? Hobbies?
  • Are they in college? 
  • Do they work full-time?
  • Do they have kids?
  • Are they pet owners?
  • Are they homeowners?
  • What is their annual income?
  • Where do they live?

While there are other ways to begin identifying your target audience, these questions provide a great place to start. Knowing their income, age, and whether or not they rent or own a home is important for knowing what kind of content they’d be interested in.

Nailing down a few other basics is also a great way to begin identifying topics to base content from, and provides a great basis to begin keyword research with.

2. Identify Easily Ranking Keywords

While knowing the popular keywords a business can rank for is great, that’s also a great way to ensure they don’t ever end up on the first page of any search engine. Identifying keywords that fit within those popular keywords, however, is a win.

So, while “dog treats” might not be an easy keyword to rank for, “dog treats near me” might be. It’s also great to get into specifics when conducting keyword research as well.

If a business sells gluten-free, grain-free, or even organic dog treats, those are also potential keywords they could rank for. Exploring pages like Google Trends is a great place to get started.

3. Determine Goals

The next step is for the business to determine its goals. Is national or global SEO the goal here? Or is targeting local SEO going to be better in the long run?

While that answer might depend upon each business’s industry (a locally-owned grocery store in New York might not want to target an audience in LA), it’s still worth taking into consideration for an effective digital marketing strategy.

Wanting to boost search rankings is an obvious one here, but there are other things to take into consideration as well, like understanding how SEO can affect a business’s sales and overall revenue. If things are done well, then sales are going to go up. 

If things are done poorly, then it’s almost guaranteed that nothing is going to go up. In fact, things can actually go south if special care isn’t taken to create high-quality content that draws people in.

If businesses find themselves struggling to create a list of goals, then it’s best to keep it simple: create good content that has something to offer the reader, promote the brand, and keep audience members coming back for more.

Often, repeat customers are valuable than new ones.

4. Conduct Market Research

Once a business has determined its target audience and goals, it’s time to research similar businesses in the marketplace. Market research can be as simple as looking at the first page of Google to determine what the competition may hold.

Identifying how competitors work and what they do well is a great place to begin building a marketing strategy. While business owners don’t simply want to blend in with their niche, they do want to make sure they’re following marketing trends.

Researching competition can help businesses identify not only what they would like to replicate in their own way, but also what they can do differently, and even improve upon.

After gathering that information, it’s time to move into identifying what their target audience’s pain points might be.

5. Identify Pain Points

From there, business owners can begin to look at their target audience’s pain points. No business can fill all the gaps, and there are bound to be places that competitors are lacking.

These pain points are often pointed out by customers in reviews — especially the bad ones.

By going through content, website designs, customer reviews, and even conducting potential customer interviews, a solid content strategy can be built. This content strategy should incorporate not only what others do well, but also make up for what they don’t do well.

6. Fix the Problem

After that, it’s up to business owners to address their customers’ pain points and work to fix them.

This may take some trial and error, but it’s not too complicated to address. Start with creating content that addresses your initial goals and fills any gaps you believe are in the market. From there, interact with your customers and followers on social media.

Ask for their opinions and whether or not they would change anything you’re currently doing. It’s surprising how direct people can be when they’re asked for their opinion on a subject. Being open to honest feedback is also going to make the entire process easier.

7. Create Quality Content

The key here is to create content that not only targets specific keywords but also presents value to your target audience.

This means answering specific questions, providing insight into specific situations, and even educating them on things they could do better. Creating numbered lists is always attention-grabbing, but so are how-to articles.

A big thing to not do is keyword stuff. It isn’t going to help any site’s rankings. In fact, it’s simply going to hinder rankings and made readers want to click off content.

Search engine algorithms actually have ways of spotting keyword-stuffed articles, and it usually results in lowering a website’s overall ranking, or just removing it from the search engine altogether.

People — and bots — appreciate authenticity. Keep things simple and real!

8. Use Keywords in Page URLs

Now that you’ve worked so hard to create quality content, it shouldn’t go to waste with awkward, long webpage URLs. These too can be optimized for SEO, and definitely should be.

In fact, this is where keyword research comes in the handiest

Having simple, easy-to-comprehend page URLs is not only going to make content more clickable, but it’s also going to increase a brand’s overall search engine rankings.

9. Improve User Experience

Besides content, user experience (UX) is the best way to boost a business’s SEO rankings.

In recent years, Google has evolved its algorithm to begin placing websites with great UX at the top of its rankings. Though content is still important and plays a larger role, placing emphasis on UX is a great move for any SEO strategy.

Creating an intuitive website that’s easy to navigate is not only to drive to SEO rankings, but it also has the potential to boost conversion rates.

10. Hire an Expert

While SEO is a fairly common sense affair, hiring an expert is a great way to make sure it gets done right. Instead of spending hours conducting research and implementing SEO into a business website, business owners can set aside a portion of their budget to allow an expert to get it done for them.

This is an especially great idea if a business’s website already exists. Having someone go through and optimize SEO instead of doing it alone can save business owners a lot of time and money in the long run. (Their focus can be placed elsewhere!)

Remember These Tips For Creating an SEO Strategy

When creating an SEO strategy, putting any of these tips to use can make a website flourish. Not only is taking SEO into consideration from the beginning an important step to take, but it’s also the most crucial.

Having an excellent SEO strategy is going to boost a company’s search engine ranking. This can take any website from simply existing to the internet to thriving in the e-commerce world.

If you don’t know where to begin, contacting the award-winning specialists at Killer Spots is a great place to start.

Contact them today to begin your journey.

10 Common Web Design Mistakes and How to Avoid Them

web design mistakes

Remarkably, 28% of small businesses still don’t have a website? A website is a great way for small businesses to distinguish themselves from their competitors as well as promote and sell their services and products.

While having any old website is better than not having one at all, there are a lot of web design mistakes that can be made that can drive customers to competitor sites.

When designing business websites, there are a number of things businesses will want to avoid to ensure that their prospective customers have a good user experience rather than a frustrating one.

Let’s take a look at 10 of the most common web design mistakes.

1. Not Having a Mobile-Friendly Website

These days, it isn’t enough for a website to work perfectly on a computer. Almost everyone these days uses their smartphone or device to access the Internet. This means that a website needs to be functional on any kind of device no matter what.

2. Not Having a Fast Loading Time

Most people won’t wait around for a website allowed for more than five seconds. If a business doesn’t have a fast loading time for their web pages, many of their prospective customers will bounce off their site and had over to their competitor’s sites.

Slow loading times are often the result of inexperienced designers and developers. Sometimes sites are overloaded with animations, videos, or pictures that cause the site to load slowly.

3. Having Too Much Going On

Sometimes people try to put way too much information on one page. This can create a confusing visual environment that leads their audience to wander away in search of a more straightforward site.

Users need to be able to understand what a business is and what they do in only a couple of seconds after they show up. If they can’t, the process can become frustrating and they will just leave.

Businesses also don’t want their website to have too much text, videos, and images that slow loading time and create a chaotic visual environment.

4. Having Too Little Going On

While it is important to not have too much going on on a site, it’s also important to not have the opposite problem. If there is so little information on a website that users don’t understand the product or service, this is going to hurt the business.

Minimalism is a trend in web design and for good reason. However, it is not a good idea to have a website that leaves customers guessing. If the website only had a couple of short sentences and simple, stock imagery, there is a good chance that visitors will bounce off and find a website that has more going on.

Hiring a web design agency is often the best way to avoid these mistakes. Here are 7 factors to consider when choosing a web design service.

5. Not Having a Solid Digital Marketing Strategy

A beautiful website is a wonderful thing, but if a brand doesn’t have a solid digital marketing strategy no one will ever know that it’s there. It can be a good idea to hook up with a professional digital marketing agency so that they can take care of their SEO and content marketing needs. This way, they can focus on driving traffic to a website while the business owner can focus on what they do best: running their business.

It’s also very important to prioritize creating high-quality content as a part of a business’s digital marketing strategy. Video marketing and content marketing are a major part of the digital marketing world, with many companies these days maintaining blogs.

It isn’t enough to just have a blog. The content a brand produces needs to be original, valuable, and useful to the reader. If it’s bland and regurgitated, or worse yet, filled with grammatical and spelling errors, it won’t give people confidence in the brand.

Content is a major part of the voice of a company. People are consciously or unconsciously deciding whether or not a brand is high-quality or obviously unprofessional from the content produced. This includes both the visual aesthetics of the blog as well as the tone of voice and quality of the writing.

As a side note, another common web design mistake is to design a website before having a fleshed-out brand identity. It’s important to have consistency in branding across a website, products, and physical storefront or office. If there isn’t, it can create a disconnect and sense of unease in the audience.

6. Neglecting to Include Contact Information

It’s hard to believe, but one common web design mistake is to neglect to include contact information. If there is nothing else on a website, it should always give the customer information about how to contact the company. This is particularly true if a business has an incredibly sparse website that leads customers with many questions they want to be answered.

There should always be a “contact us” page that is only one click away. It’s also a good idea to have the contact information listed at the bottom of every webpage on the site.

7. Having Broken Links

When launching a website, it is essential to make sure that there are no broken links. A website that has links that don’t work, there’s a high likelihood that the user immediately assumes that the business was at best unprofessional and at worst a total scam. This is the last thing that a brand wants is their potential customers to take away from their experience on the website.

8. Being Visually Unattractive

Web design is not a field where brands can simply throw things against the wall to see what sticks. There is a logic to web design that factors in aesthetics, tone, branding, and psychology.

When a website is filled with ugly or relevant images, has a poorly chosen color scheme, or has no rhyme or reason for the use of fonts, people will notice. It makes a company seem less legitimate and reputable and gives an unfortunate first impression of the brand.

It’s very important to pay attention to color and contrast when designing a website. It can be very offputting for a website to be overloaded with very bright colors, for example. It’s also essential that there is enough contrast between the background and tax that it can be easily read.

9. Lack of Organization

A website should be organized in a way that users can find the information they are looking for with hardly any effort. It’s important to understand how much information people have access to these days and therefore how impatient they are when it comes to searching for what they’re looking for.

It’s important to remember navigation when adding new pages. During the design and launch of the website, navigation is often planned carefully. However, one needs to consider navigation just as much if not more when they add more pages over time.

When producing content as a part of a marketing strategy, make sure that blog posts are filled with relevant visual data and images, broken up into subheaders, and utilize bullet points and lists.

Remember to keep plenty of white space around text to make information easy to digest. It can be tempting to try and use up all of the available real estate when designing business websites. However, people are easily overwhelmed by walls of text or not enough white space, so always lean towards leaving more negative space than one would think necessary.

Pages that don’t have enough white space tend to look unprofessional. People are usually scanning websites rather than reading every word.

10. Not Having a Call-to-Action

Lastly, it’s important to always have a call to action. This is going to be different for every website, but once a business has gotten a prospective customer on their site, they want to drive them to take further action. If they don’t, they will most likely leave without signing up for their email list, browsing their products, or reading about the services they offer.

Businesses Should Avoid These Web Design Mistakes At All Costs!

When it comes time to create a website, many people don’t realize just how difficult designing business websites are. There are a lot of moving pieces and a lot of different aspects of a site that can drive away potential customers.

One way to avoid these web design mistakes is to hire a professional web design agency. They will have the experience and the knowledge to create a functional, fast, flexible, and stylish website for a small business.

Is it time to hire a web design agency? If so, contact Killerspots Agency today!

How On-Hold Messaging Can Benefit Your Business

on-hold messaging

Many American consumers may end up spending half their lives on hold. It’s estimated that Americans spent 900 million hours on hold in one year. That’s about 43 years out of their lives.

On-hold music usually makes the wait more bearable. Research showed that callers are more likely to stay on the line at least 30 seconds longer. Commercials are even more effective as they keep them on the line for at least three minutes. 

However, with the hectic pace of life and the growing demand for faster service, buyers may be more likely to hang up completely and try another company. Having callers on hold is sometimes inevitable, but this time provides an ideal opportunity for businesses to capture the attention of potential customers. 

Companies can strike a perfect balance with on-hold messaging. It can alleviate the irritation of being on hold while providing customers with relevant information. Here’s how.

What Is an On-Hold Message?

An on-hold message is a scripted recording a caller hears while they wait to speak with a representative after contacting a company. It’s a business marketing strategy that’s also known as audio marketing or on-hold messaging. It provides a way for businesses of all sizes to communicate to their customers while they’re being transferred or are waiting on hold.

On-hold messaging can enhance a customer’s overall experience while interacting with a company. This improves the reputation of the business and increases the likelihood that a potential customer will purchase the company’s product or service. It’s a branding strategy that can increase a company’s revenue.

Examples of On-Hold Messages

No one enjoys waiting after making a call. Especially when the information needed is simple. However, due to high call volumes, sometimes businesses cannot avoid this.

Some businesses also have products or services that may require more in-depth conversations about their use. This can also increase the length of time that other callers are waiting to speak to a representative.

Time is money for customers and businesses. Companies can use this time, to satisfy their customers, or promote their products to increase sales. Here are a few examples businesses can use for their on-hold messaging.

The message can:

  • Thank the customer for calling
  • Apologize to the customer for the wait time
  • Indicate how long the wait may be or the customer’s place in line
  • Provide information about the company, its products, services, and experience
  • Indicate the company’s location or give directions and hours of operation
  • Highlight the company’s website and social media presence
  • Give details about specific products or services or highlight new products or services
  • Inform customers about company policies such as returns or warranties
  • Provide testimonials or reviews of the company
  • Inform them about special promotions, offers, or sales

Businesses can use these examples individually or combine one or more of them. The key is to provide customers with the information they need and want. The aim is to ensure the message is interesting or relevant enough to keep them on the line.

Benefits of On-Hold Messaging

On-hold messaging is an essential business marketing tool that enhances the professionalism of any business. It provides the opportunity for a company to show customers that they value their time and loyalty. Any business that implements an on-hold messaging system can benefit in the following ways every time a caller is on hold.

Keep Customers on the Line

Anyone who calls a business represents an engaged prospect. This customer has chosen a specific company to call to either obtain information about or purchase a product or service. The business has already caught their attention and should keep it if they want a sale.

An on-hold message keeps potential customers engaged especially if it provides the information they may have been calling for. It often keeps customers from hanging up and trying another business. It’s the first step in building customer relationships so it should be a positive experience.

Increase Sales

A potential customer that has a positive experience with a company will be more willing to purchase from that business. A study conducted by Walker last year found that customer experience was a key brand differentiator, often more than product or price. 

On-hold messaging provides an opportunity for brands to make a good first impression. They can promote their products and services as well as provide information that may provide a solution to a potential customer’s problem. This can increase the chances of the customer purchasing the company’s product. The caller may even include additional products that they had no intention of buying before based on the information they heard while on hold.

Showcase Lower-Performing or Lesser-Known Products

Businesses can create attention for lesser-known or lower-performing products with a captive audience. On-hold message scripts can promote these products.

Even though these products may be unfamiliar to customers, they might also be useful. But customers won’t know that unless they are told.

Enhance the Customer Experience

On-hold messaging ensures a caller’s wait time is not in vain. The system it’s built on also facilitates getting customers to where they need to be faster. On-hold messaging is usually incorporated into an interactive voice response (IVR) system and auto attendants.

This allows a business to route calls based on what the customer is looking for. It gives callers various options that direct them to the appropriate agent or department for assistance. This usually results in shorter wait times and faster service delivery.

Promote Company Brand and Products

A company can reinforce the benefits of using their brand or promote their products to customers on hold. Businesses can even go as far as using a voice that becomes representative of their brand. The voice can be an extension of the business’ style and tone and reinforce company values.

As the voice becomes synonymous with the business, a company can use it to reinforce its brand to create brand loyalty, stand out from competitors and leave a positive impression.

Knowing what on-hold messaging can do for a business is important, but first, a company should know how to get started.

Building an On-Hold Messaging Strategy

Having an on-hold messaging strategy is essential for successful implementation. This will take time but should be well thought out to ensure proper execution. Here are the key steps businesses should follow to create an on-hold messaging strategy.

Identify the Main Message

A business should focus on the benefits of on-hold messaging and build on them to create its main messages. They should look at ways to use the message to promote their business. They can achieve this by reviewing some of the following:

  • Reasons customers contact their business
  • The information that would be beneficial to customers while on hold
  • The information customers ask for regularly (directions, hours of operations, location)
  • Channels available for customers to get additional information (website, social media, etc.)
  • The promotion of new products or services 
  • Special promotions that may interest callers
  • Lesser-known products and services that would be of interest to customers

The answers to some of these will indicate the best messaging for the company. It is a great place for any business to start formulating a strategy.

Write a Script

Businesses can use these main messages to start creating a script. If they don’t have the expertise in-house they can hire an experienced company that provides on-hold messaging services.

An on-hold messaging company will help them to create a script that is conversational and flows naturally. To ensure the message is effective, on-hold messaging experts will read the script aloud ensuring there is clarity in the messaging and its flow.

Ideally, each part should include one to two sentences so that callers hear the key messages before they decide to hang up. The aim should be to make each short and sweet.

Formulate a Production Plan

Production will include the recording and delivery of the message. A business should choose a voice that reflects the general culture of its company. If the company stresses its years of experience in all of its messaging, the voice chosen should project this for listeners.

The business must know the tools and hardware that it requires to incorporate the message into its current system. They should ensure they use a system that’s manageable and provides the option of in-house updates, if necessary.

It’s also wise for a company to designate someone to update the scripts.

If a company is uncertain, they can always defer to the experts who will let them know the equipment needed and the easiest way to update the system regularly.

Messaging That Sells

There’s a general obsession with saving time or using it wisely. Consumers are definitely not immune to it. They often demand service in the shortest possible time where possible. Businesses don’t like making their customers wait, but often this is inevitable. However, it doesn’t have to be to a business’ detriment.

On-hold messaging has become a great way for businesses to capture their customer’s attention. It makes the customer’s hold time more bearable and allows the company to provide relevant information that can benefit the customer.

However, an effective on-hold messaging strategy is necessary for a company to truly benefit from its implementation. The Killer Creative Blog assists companies in formulating an on-hold strategy that works. We provide customized messaging and music to keep customers engaged. Contact us for a quote today!

8 Tips for Making a Wildly Successful Radio Ad

radio advertising

When a company launches an advertising campaign, it shouldn’t focus specifically on digital marketing, or specifically on TV. It should put efforts toward all forms of marketing, as doing so will allow it to obtain the biggest reach possible.

Radio advertising should not be exempt from a company’s marketing campaign. In fact, it should be a central part of it. 

But what if a company needs help making custom radio ads for business marketing purposes? Where should it get started? Right here with this article!

Without further ado, here are the keys to quality radio advertising. 

1. Create a Jingle

Regardless of the concept of a business’s ad, it needs to be accompanied by a jingle. A jingle is a short and catchy musical motif that’s meant to catch the ear of the listener and hang around for a while.

A good jingle will be remembered by hundreds or even thousands of people and will become a small part of the local culture. This bodes well for the business to whom that jingle belongs, as it ensures that said business is being thought of on a regular basis. 

The question is: how does one go about writing a good jingle? In truth, it’s not all that easy. It requires not only a catchy melody but memorable lyrics as well. 

For those unaccustomed to writing music, this can be a serious challenge. This is why it’s often wise to turn to a professional jingle writer. These individuals have written tons of jingles and know exactly how to make them successful. 

Finding a jingle writer is as simple as searching “jingle writing [name of location]” in Google. This should return the websites of a variety of local jingle writers. These websites should provide all of the information that an interested party needs. 

In the Cincinnati, Ohio area, the Killer Spots Agency is the premier jingle house. Contact Killer Spots today! 

2. Cater to the Customer Base

Whether it’s a product or a service, it has a specific type of customer that wants it more than the others. This customer is part of the product or service’s customer base, and he or she is the one to whom the product or service’s ad should be targeted. 

For instance, let’s take sporting goods. In the case of sporting goods, the customer base would be, well, athletes. As such, the radio ad should contain elements that appeal to athletes. 

These elements could be anything from crowd noises to impersonations of popular sports icons and more. In any case, it should include elements that appeal to athletes.

The same goes for any other customer base as well. A music shop shouldn’t make a sports-themed radio ad, for instance. It should try to come up with an idea that will pique the interest of musicians instead. 

3. Use Slogans

Slogans might come across as a little hokey from time to time, but the fact of the matter is that they’re effective.

After all, think of all of the famous advertising slogans that have been rolled out over time: “I’m Lovin’ It”, “Just Do It”, “Where’s the Beef?”, “The Breakfast of Champions”. 

On their own, these are just simple 3 or 4 letter phrases. But because they’ve been uttered so many times, they are almost 100% representative of their respective brands. As such, every time those slogans are said, those brands come to the listener’s mind. 

What’s the point of all of this? The point is that, when creating a radio ad, a company needs to use slogans within that ad. It needs to come up with something short and catchy and then sprinkle it into the advertisement 2 to 5 times. 

If a company isn’t able to come up with its own catchphrase or slogan, it can turn to the services of a marketing company. 

4. Write a Good Script

There are some radio ads that are just flat-out bad. What’s the primary purpose for this? In most cases, it’s the weakness of the script. 

The trouble is that a lot of small business owners lack creative writing skills. There’s nothing wrong with that; it’s just the way it is. 

As a result, when they create radio ads for their businesses, they come up with absurd premises, lazy dialogue, and, well, some of the most cheesy situations known to humankind. 

Unfortunately, most listeners don’t respond to these types of scripts. At worst, they make fun of them, which turns the company in question into something of a local joke. 

In essence, when creating a radio ad, companies must spend tons of time on the script and make sure that it’s of high quality. If the company can’t produce a good script on its own, it should call up its local marketing company. 

5. Hook Them At the Beginning

Perhaps the biggest key to a good radio ad is to hook the listeners from the beginning. If it’s 5 to 10 seconds into an ad before something attention-grabbing happens, listeners will likely miss out on the beginning of the ad entirely, rendering it ineffective. 

It’s important to get the listener’s attention from the start. One way to do this is with volume. A loud slogan or jingle will almost certainly get the listener’s attention from the start. 

This can be enhanced with the telling of a story, or a special offer, and maybe even a joke (of course, it has to actually be funny). In any case, it’s important to grab the listener’s attention from the word go.

Getting the listener to take notice of the beginning of the ad renders the best chance of getting him or her to listen to the entirety of the ad. And when that happens, sales are made. 

6. Get Good Actors

Not everyone is cut out for acting, even on radio adverts for their business. So, while a business owner might want to appear on his or her own radio ad, he or she might not possess the acting chops needed to do so. 

There are plenty of radio ads that do feature bad acting. At best, they’re passable and might turn a few sales. At worst, they’re detrimental to the company that created them, as they turn off potential customers forever. 

Good acting is not a plus; it’s a requirement. It’s worth hiring skilled actors in order to create a quality ad. And while it’s possible to cut corners in some areas, businesses should never cut corners in this area. 

7. Play It for Others First 

One of the biggest mistakes that businesses make with a radio ad is having it broadcasted before it’s been listened to by others.

A company could think that it has the greatest ad of all time. However, just because that company perceives it that way doesn’t mean that anybody else will. 

In short, radio ads need to be tested. They need to be played for several people so that they can deliver honest feedback; “honest” being the keyword here. 

Every business owner is sure to have an honest friend or family member that he or she can turn to; someone who can be blunt and merciless. That’s the type of person who should test each ad. 

8. Include a Call to Action

The entire point of a company broadcasting a radio ad is to get listeners to do business with that company. If listeners don’t know how to get a hold of the company, they’re not going to be able to do that. 

This is why it’s imperative for radio ads to include calls to action. A call to action is an instruction to the listener.

It tells the listeners to, say, call for a free consultation at a specific number. It might also tell listeners to visit a specific website. 

The call to action is what drives sales. All of the other stuff can work to get the listener’s attention, but this is what turns that listener into a customer. 

Calls to action should be repeated several times throughout each ad, with special priority on the end of the ad (during which it should be repeated 2 to 3 times). This might feel like overkill, but it’s necessary to get the listener to perform the desired action (ie. make a purchase). 

Providing a Range of Radio Advertising Services 

If ever a company needs radio advertising services, it should turn to a radio marketing agency. If that company is based in the Cincinnati area, the best radio marketing agency for it to turn to is The Killer Spots Agency.  

Our company assists in all aspects of radio advertising strategy. Not only do we create radio jingles but voiceovers and more. We also offer recording studio time. 

Contact the Killer Spots Agency now! 

How to Build a Video Marketing Strategy for Small Businesses

video marketing strategy

So you’re having difficulty with marketing your brand? You’ve got to look at video production as part of your digital marketing strategy.

Video remains one of the most popular types of content that potential clients look out for. With a video you can do a better job at marketing your brand and what it offers.

But before you invest time and money in creating videos, you must first design a video marketing strategy.

This strategy will help you understand what your audience wants to see. It’ll also help you promote your videos to reach as wide an audience as possible.

Here’s how to design your video marketing strategy.

Who’s the Audience?

The first step is to find who your audience is. This refers to what groups of people will be most interested in your brand.

Here’s what you have to consider:

  • What age groups do you wish to attract?
  • What geographical regions should you reach out to?
  • What professions do you wish to reach out to?
  • Are you targeting men, women, or both?

These are a few of the considerations to determine your ideal audience. Once you find your audience, the next step is to share your videos with them.

You have to find where your audience congregates online. Let’s say you run a men’s fashion brand. You can look for Facebook groups where men discuss fashion and share your videos there.

If you want to target different geographical regions or demographics, consider dubbing or subtitling your videos.

For example, the YouTube channel Valuetainment offers videos in both English and Spanish. The YouTube talk show #ABTalks subtitles all their videos to reach as wide an audience as possible.

What Content to Create?

Next, you want to decide what are the right topics for videos to create. Once again, you want to first consider your brand. 

If you run a fashion brand, you want to focus on creating videos that recommend styles.

Look at the video content of major fashion publications such as GQ or Vogue. You’ll see that they create many videos where an actor/actress will style different outfits.

What if your brand promotes content? What if you’re a critic who recommends books, films, and television shows?

You can create explainer videos for each piece of content you recommend. These are often animated videos that provide a summary of the book, film, or TV program. In this video, a narrator will discuss the content and why they recommend it.

The best strategy is to look at your competition to see what works. Start by making the popular types of videos that work in your niche. You also want to follow the same length of videos in the beginning.

As your videos grow, you can see which ones are popular and which ones don’t reach an audience.

What About Your Finances?

This is perhaps the boring bit — but it’s crucial for your video marketing strategy. You have to first create a budget for your business and decide how much to spend on video creation.

Use this to determine what types of videos you want to launch. For example, let’s say you start on a low budget.

You may want to stick to vlogs and live streams that don’t require lots of equipment.

You might even be able to hire freelancers to make short explainer videos that won’t break your bank. You can also use an agency to create narrations, jingles, and short ads at a price suited for your budget.

As your budget grows, you can determine when to scale your production. You might want to reach out to high-profile individuals for interviews. You can also reach out to other content creators for collaborations.

Make sure you keep track of the monies coming in from your video content. This will help you determine the most popular types of videos you should produce.

Distribution Channels

Let’s return to distributing your video content to reach your audience. Part of your video marketing strategy has to involve where you’ll share your content.

Many brands might make the mistake of putting their content on as many channels as possible. But this might be a strain to manage and can be a great waste of time.

You want to focus on where your video content will get watched the most. As of now, YouTube remains the most popular website for sharing videos. For most brands, it’s advisable to share videos on YouTube.

You might also want to consider if your content is YouTube-friendly. Many of the larger video-sharing websites will have strict rules on the type of content you share.

Many content creators that are loosely considered ‘controversial’ have their channels demonetized or closed down! If this is a concern, consider also sharing your videos on other platforms such as BitChute and LBRY.

If you have any premium video content, consider sharing this on platforms such as Vimeo. Here you can sell longer videos including films and series.

Exclusive Video Content

As part of your video marketing strategy, you want to consider if you want to create any exclusive video content. 

This isn’t something you want to launch from the get-go. Only after you develop a fan following for your video content should you consider exclusive video content.

Here are examples of exclusive video content:

  • Exclusive interviews with industry professionals
  • Deleted scenes
  • Longer videos or feature films
  • Q & A sessions
  • Seminars, webinars, and workshops

Exclusive video content gives your brand additional credibility. Your audience will have “bragging rights” if they’re able to access exclusive video content.

You can charge a subscription fee for this exclusive content. Or you can grant access to any customer who buys your products/services.

You can also use services such as Patreon and SubscribeStar to offer exclusive video content to anyone who makes monthly financial contributions to your brand.

Build Your Video Marketing Strategy

Follow the steps in this guide to build the right video marketing strategy for your brand.

Once you’ve determined your audience and your video content, you can look at your budget to decide your video projects. Once you start creating your video projects, try to have a consistent schedule for releasing content.

Always use analytics to see what’s working to determine your future video content.

Make sure you always update your video marketing strategy as your video content grows in popularity.

We’d also love to help you with content creation. Contact us to see how we can help you get started!

7 Factors to Consider When Choosing a Web Design Service

web design service

It is no secret that owning a website offers rewards. It can increase sales, leads, and brand awareness exponentially. But there is one catch- your website design will make or break it.

According to Standford’s credibility research, web design determines 75% of company credibility judgment. Will your website make the cut?

As there is so much riding on your business website design, do not cut corners. Hire a web design service. There are so many benefits to doing this but do not just pick the first company you come across. 

You need to find the right company to envision the web design experience you want visitors to have. And there are several factors you can consider to help. Trust us— there are over 83,150 web design businesses in the US and plenty more freelancers.

Keep reading to pick the right web design service for you. And so you can save your time for other important matters, such as growing your business!

1. The Service You Need

There is a difference between web developers and web designers. Designers focus on designing business websites, whereas developers build them. Some companies offer both services, but it is an important place to start.

Many companies offer more than a web design service. They will provide packages with, too, such as to optimize site speed. Remember, you can use a service even if you already have a website to improve your current design. 

2. Time and Cost

What is your budget? There is no use blowing all your money on a popular option out of your price range. You might need to save some budget for other areas, such as social media advertising

There will be a web design service that is affordable for you. If you are not sure what is an acceptable rate, start by comparing designer fees. 

Also, how much time do you have? And how long will it take the company to create your business website design?

Small companies may have lots of clients when you need your site, so always check how long it will take them. And if the quoted price includes all fees! For example, do they offer ongoing customer service if you run into a problem?

3. Online Customer Reviews

A company can make big promises and look great on paper, but how do you know they will deliver? Online customer reviews. 

Online customer reviews will tell you a lot about the company’s reputation. Do not just look on their site. Be sure to check out independent review platforms and customer testimonials. If there is not much information out there, reach out to one of their clients. 

You can also ask about their office space. There are plenty of competent freelancers out there, but a company usually has a location too. Be wary of scams if there’s no reviews or location listed. 

4. Mobile-Friendly Business Website Design

Around 50% of all web traffic is from mobile users. And with the human attention span now under ten seconds, you need to engage visitors quickly. Otherwise, watch your bounce rate soar.

If the service does not offer mobile-friendly options or experience, look elsewhere.

Often you will see a mobile-first web design experience. This is when the company focuses on a mobile design first. It is not a required web design skill but a good indicator of their web design experience. 

5.  Their Style

What type of business web design do you want? Your style can make or break user engagement. Your website can be a fantastic way to build brand awareness or drown in the Google ocean of competitors. 

Pick a company that can match the design you want as much as possible. If you are not sure what you want, ask them for ideas. They should be able to offer ideas and draw-ups.

After all, according to Adobe, 38% of people will stop engaging with a website if it is unattractive. So you need a web design service that can get it right!

It is no good going with a site designing business websites in a minimalist way when you want the opposite look.

Consider if you have any specific requirements. For example, do you want video content, lead generation features, or animations? With so many web design companies out there, you do not have to settle for a ‘no.’ 

Always be upfront, and keep searching if it does not feel right. There is a company with the expertise out there to fulfill your vision (as far as web design can go, at least!)

6. Similar Web Design Experience

So, you have a company in mind that has the skills and web design experience. But do they have similar clients to you?

Checking out the company’s clients will give you an idea if they can fulfill the promises they are making. If they do not have similar clients to you, it does not mean you should not use them. But it certainly helps confirm whether your business website design can be done. 

Do not be afraid to ask for a portfolio. Usually, web design experience is on the web design service website. 

7. Rapport  

You want to feel comfortable with whoever is creating your business website design. What happens if you are not happy with something, but you are too afraid to tell them?

As they say, the customer is always right. The web design service should make you feel comfortable sharing your goals. 

If you ‘click’ with the web design service, they are more likely to understand what your wants and needs are. And make them happen! You might have to work with the company long-term, so if it does not feel right, it is best to move on now. 

The Best Web Design Service for You

It is worth the search for a web design service. The road may feel long, but like many areas of business, you cannot cut corners if you want results.

Do not choose a cheap service with limited credentials. And do not opt for a business website design style not authentic to you. You will end up more out of pocket long-term when you realize how damaging it is to your business.

So, consider these factors for a positive web design experience!  

Killerspots agency offers award-winning web production with no commitment. Are you interested in learning more? Contact us today! 

Do’s and Don’ts of Writing a Jingle

writing a jingle

Jingle all the way? Easier said than done! Writing a jingle takes creativity, planning, and research. 

Everyone knows famous jingles throughout marketing history. From Meow Mix commercials to those three famous NBC notes, good jingles have proven effective. 

When the general population recognizes those famous jingles, they likely don’t consider the process of writing them.

As an artist, you realize that how to write a catchy jingle is just as important as what’s in it. Keep reading to find some tips for writing jingles.

Start With a Script

Before anything else, advertising professionals should make sure they know what the client wants. How to write a catchy jingle is no different. 

Starting with a rough draft script and run it by the client before taking the process much further. Content should come first, then create the jingle. 

If a client isn’t happy with the message, it’s much easier to change it before it’s set to music.

Do Research The Market

A catchy and memorable jingle needs to be relevant. Before composers begin writing, they should pay attention to trending jingles. What kinds of beats and melodies are trending?

A jingle that’s in the style will catch on better than an old-fashioned one. It may help to listen to the top 40 radio stations. Artists should take note of all genres: pop, country, rock, rap, and more. 

Trending musical styles act as a helpful guide for writing a great jingle.

Don’t Be A Copycat

Using popular styles is a great idea, however, music plagiarism is never in style. Composers should also take care to create original content.

Copycat tunes and/or lyrics are not only unethical, they’re illegal.

Artists can check out online resources to help detect music plagiarism. If these resources aren’t available, playing a jingle for another music professional is a good safeguard against copycat work.

Do Grab Audience Attention

The rise in digital media is resulting in shorter attention spans. More than ever, the first several notes of music need to grab the listener’s attention. A good hook, or attention-grabbing opening, is vital to a successful jingle.

A hook should be ear-catching and interesting. The main idea or chorus needs interesting content as well. This is where the main message should come through.

Does the client want to highlight a phone number, website, or address? Jingle composers often use the following techniques to add interest to their content.

Alliteration and Assonance

Adding assonance and alliteration helps create catchy content. Beginning words with the same sound or letter is a great way to set information in the minds of consumers. Here are some examples of alliteration in advertising:

Welcome to the world wide wow. (AOL)

Don’t dream it. Drive it. (Jaguar)

Some studies suggest alliteration serves as a memory aid. Composers should always make sure alliterative content makes sense. This helps consumers consider the concept of that catchy tune while it’s stuck in their heads.

Rhyme Time

The quilted quicker picker upper (Bounty).

Click it or ticket (seat belt campaign).

It’s easy to remember something with a rhythm. Language is no exception. Adding a rhyme or two to your jingle will make it more memorable. 

A rhyming slogan is even better. Advertising is always the right time to rhyme.

Onomatopoeia

Words that sound like their meaning are a great idea for advertisers. Consider the Snap! Crackle! Pop!. And what about Plop plop! Fizz fizz! Oh, what a relief it is. from Alka Selzer?

Incorporating memorable sounds into a jingle helps the tune and content stay with listeners. 

A Catchy Question

Can you hear me now? (Verizon)

What’s in your wallet? (Capital One)

Writing a jingle where you ask the audience to think is a great strategy. Include common questions asked in daily life, like the Verizon catchphrase, and recognition increases even more.

If consumers ask the question, it may remind someone of the jingle and the product it’s representing.

Don’t Make It Too Long

While attention spans aren’t what they used to be, all is not lost. Some blame consumers’ inability to focus longer than eight seconds on competing content.

Whatever the reason, advertisers don’t have long to catch the attention of their audience. With this in mind, jingle composers need to keep their catchy jingle short and sweet. 

In general, an advertising jingle shouldn’t be longer than 30 seconds. Keeping ads quick helps your client’s message keep the attention spans of listeners everywhere.

Do Use Short Words

A jingle shouldn’t contain longer words than normal, either. If it’s something a person would not commonly say, it’s likely something the public won’t understand.

Jingles should be relatively short anyway. Adding long words takes away the opportunity to add other meaningful content.

Don’t Overcomplicate

In the words of Avril Lavigne, “Why’d you have to go make things so complicated?”

Avril isn’t the only one frustrated by overcomplicated strategies. Consumers don’t want complex musical elements. They want memorable and catchy.

Think about the three notes of NBC’s jingle or the sound your computer makes with it boots up.

These are all examples of sonic logos. Incorporating them into your jingle will help keep things memorable and simple. 

The alphabet song or nursery rhymes wouldn’t be effective memory aids if they were complicated. These tunes use easy-to-remember intervals (distance between notes). Simple melodies don’t confuse listeners’ ears, they engage them.

Do Use Action Words

Just Do It. Nike’s slogan is the best example of a slogan that gives a command. A jingle should be no different. 

Providing a call to action is an important tip for writing jingles. If consumers don’t take action after hearing a company jingle, what’s the point? 

A jingle should leave listeners with some kind of instruction to call, visit, or buy. 

Create FOMO

How to make memorable jingles? Establish a need with the listener(s). Nobody wants to feel left out and FOMO is real among consumers.

Fear Of Missing Out drives listeners to buy in to products and experiences. Creating a sense of FOMO through a company jingle makes listeners want to act. 

Don’t Forget Your Brand Name

Forgetting a client’s brand name in a jingle is like running brushing teeth while eating Oreos. There’s really no point to it at all.

Brand recognition is key in any marketing strategy. Client jingles must include the product or company brand. 

Take A Tip From Pavlov

A jingle becomes even more powerful when listeners can pair just a few notes with their brand. Think of McDonald’s (ba-da-ba-ba-ba), or the State Farm jingle (like a good neighbor). People know without hearing anything else, those words belong with that company.

This Pavlovian response comes from a few short notes paired with a brand over and over again. If people see and hear them together enough times, they two become synonymous. 

Use this Pavlovian response as a guide to writing good jingles. Pairing a catchy tune repeatedly with a brand can pay off big for clients and artists.

Do Be Professional

Everyone can tell a laptop basement recording from professional quality work. Artists work hard to make jingle content and melody what it should be. Why ruin all that work with shoddy production material or subpar performances?

Professional recording and production equipment are a must. If possible, hire professional musicians. Find a vocalist who knows what he or she is doing.

High-quality content with high-quality performance will provide clients with the high-quality product they want. Professional standards help jingle writers grow their craft as well. Clients will return and spread the word if they are satisfied with their highly polished results.

Don’t Be Inappropriate

Catchphrases and cute quips make for great jingle material. Content should always be appropriate and professional. Controversial topics and cringy content should be avoided.

Unless the client is specifically asking for eyebrow-raising content, shy away from it. 

Writing a Jingle Should Be Fun

It’s important to take the craft seriously. However, a creative process without fun will show in the final product.

How can jingle creators make fun content without having fun themselves? Read a joke book, watch funny youtube videos, and take breaks when needed. Find posters, funny memes, or other visually uplifting material to line the writing room.

Learn From the Best

Motivating factors vary from artist to artist. The creative process of writing a jingle will look different for each composer. There is no one right way of how to write a jingle for a business. 

The award-winning professionals at Killer Spots can serve your business by writing jingles, creating social media marketing, web design, SEO services, and more.

Send them a message today to find out how Killer Spots can help your business succeed.

10 Essential Green Screen Tips

green screen tips

Green screens are big game-changers for creating live-motion videos that need custom backgrounds. Those special effects that are worthy enough of Hollywood need certain care. Be creative and enhance big video projects with a green screen. In this guide, learn how to use a green screen and tips for renting a green screen. Produce the best outcome by following these green screen tips. 

1. It’s All About the Lighting 

Adequate lighting is an integral element in keeping the scenes nice and smooth. One of the most important green screen tips is the lighting. It can make or break a perfect shot with unwanted shadows or bleaks. 

Chroma key software has a harder time processing darker greens than light greens. Lighting plays a role in evenly exposing the green screen background for the camera. The best light for the background is a soft light with at least 40 to 50% luminance. 

Making use of hard lights will lead to unevenness and hot spots in your background. Take advantage of two or three backlights for the best background lighting. Test the lighting with a waveform monitor. 

Make sure that only a flat line appears on the monitor, indicating balanced lighting. Aside from the backlight, another lighting focus is the key light. This is the light that focuses on the subject’s appearance. 

The subject must stay around six to ten feet away from the green screen to avoid creating shadows. If it’s difficult to find proper lighting, consider going for a green screen rental studio. A professional studio has all the tools you may need, from lighting to other devices. 

2. Consider the Perspective 

When learning how to use a green screen, perspective plays a huge role. It’s best to create a storyboard when filming for a video. The storyboard will show how the subject appears in the background. 

Building an idea for the background will make it easier to imagine the perspectives. The perspectives should respond to various camera angle changes. The background should adapt to the movement of the camera in the video. 

Think about the camera’s focal length, where close-up shots will make the background out of focus. Filming with green screens means you have to be ready to make shots that make sense. 

Check the camera height and angle of each camera filming the subject. Move back and shoot on a longer lens to straighten up the overall perspective. Filming below the eye level also gives a less warped perspective of the subject. 

3. Set the Best Camera Settings

When shooting videos with big movements, it’s best to have HD quality videos with at least 720p or higher. The camera setting plays a role in the final result for easier editing. Start by changing the aperture, which is the depth of field of the camera.

The right aperture will leave the subject sharp in focus and the background to appear softer. The soft-focus will smoothen the green screen, blending it into a more uniform color. Set the aperture to f4, f5, or f6 for the best depth of field. 

The next setting to look for is the shutter speed, which can help lessen motion blur. If the subject is not moving, set the shutter speed as double the frame rate. Shooting a video means a higher shutter speed since there is more movement. 

Raise the shutter speed to 1/80 or 1/100 for action scenes. However, if the shutter speed is too high, the exposure will also change in the scene. It’s best to change the ISO for the best and easiest chroma keying process. 

Stick to the native ISO, so the camera doesn’t have to up the voltage, raising the exposure in low-light scenes. Don’t forget about the format of the photo or video. Check if your camera’s file format matches your software compatibility. 

4. Prepare the Subject 

Prepare the subject for the scenes to get the best shots and avoid blocking the background. There should be a certain amount of space between the green screen and the subject. Keeping the subject as far away from the green screen helps simulate the lighting in the new background. 

Space will also prevent green tones from scattering off the screen and onto the subject’s edges. Go for a 10 to 15 feet distance between the green screen and subject. It’s also best to prepare the appearance of the subject. 

Anything green will blend into the background, making the clothes disappear. It’s best to wear contrasting colors to avoid potential mistakes when editing. However, purposefully dressing up in green can give a desired effect for the story. 

For example, when editing an amputee, new body, and other appearance changes. Green screens can make actors look sickly and pale. Bring along some makeup to adjust the actor for the new background. 

5. Avoid Reflective and Shiny Materials

Reflective and shiny materials on the set will pick up the green background. They will get rendered transparent when editing the scene for the chroma key. Watch out for reflective jewelry, eyeglasses, or anything that reflects or sparkles. 

Hair can be another challenging thing to face, especially if the hair is blonde. Yellow and green colors are close relatives, making keying more difficult than normal. If an actor has blonde hair, try using magenta gel on the backlight to counteract the green tones. 

6. Create A Depth of Field

As stated earlier, depth of field is an essential element for easier editing. It prevents the green background from spilling onto the subject. “Spills” refer to the blurry parts of the output that blends the subject and the background. 

Depending on the camera lens, it’s best to take a 25 to 30 feet depth for a full-length shot. A six-foot distance will be enough to separate the subject and green background. Depth of field also saves poor green backgrounds, like screens with wrinkles. 

7. Keep the Camera Steady

An unsteady camera can hurt the final output of your video. The subject will look like they’re bouncing or vibrating against the background. Lock the camera in place or keep the camera steady with slow movements. 

Be careful of zooming in or out of a scene. The subject will start to look like their growing or shrinking in relation to the new background. 

Suppose the project has plenty of movement; use motion control and motion trackers. This creates more sophisticated 3D shots, but it takes a lot of work for the VFX team. Keeping the camera completely static produces the best quality and fewer green spills. 

8. Pick the Right Green Screen Material

The green screen material is essential to the project’s size and location. Large-scale projects use huge sets with seamless painted cyc, floors, and walls. In contrast, low-budget and independent projects have to rely on simple green materials. 

The best green background choice is a studio filled with green-painted walls and floors. Professional studios have paint that gives enough amount of light reflectivity and evenness. They give a matte appearance to avoid looking too shiny in the camera. 

DIY-ing the walls require constant repainting to cover up smears, scuffs, and handprints. Another available material is the digital matte keying fabric. These are nylon, foam, muslin, or nylon pieces that can stick to the wall. 

Composite component fabrics and paint offer optimum coverage and minimum wrinkling. The fabric is a nylon-spandex material that stretches tight, giving a smooth surface. Overlapping the pieces can cover large surfaces and create a portable cyc setup.

A simple and cheaper green background is the generic green muslin. It’s a green cloth that you can hang and mount on the wall, making it portable. However, green muslins wrinkle easily and absorb all the backlight. 

9. Watch Out For Movement and Shadows

One of the biggest challenges of green screens is that the subjects have to stay in the green background. One hand reaching outside the green area may ruin the entire shoot. There is no way to fix a missing hand during post-production. 

The only solution is to reshoot or cover up the shot to make it more natural. Shadow is another factor to watch out for since you may end up with a darker green. Check your backlights and keep the subject at least eight to ten feet away from the background. 

Remove objects or lightings that may cause shadows to appear in the background. To fix shadows, editors have to go through various chroma keys. 

10. Use A Chroma Key Software

Consider a program depending on the project’s needed shots, system, and budget. Pick a program that gives the best user experience and user-friendly tools. Ensure that the software has Chroma Key, the essential green screen background editing tools. 

Some of the most popular editors include Final Cut Pro and Adobe Premiere. I-Movie is another great editor that’s free on Macs. Get the software that only takes a few moments to learn and use the different tools and features.

Make Something Amazing With These Green Screen Tips

These tips for first-time green screen users will help produce the best quality video. Simple mistakes in green screens can ruin your content and effects. Avoid making those mistakes with these green screen tips!

Do you want to find the best green screen studio with professional tips? Contact us today! We’ll help you set up the best area and answer all your green screen inquiries. 

10 Reasons to Advertise Your Business on the Radio

radio advertising

Do you think radio advertising is outdated? Radios have been used for personal use since the 1920s, but the radio advertising possibilities constantly evolve to keep up with technology and trends.

Radio ads are just as relevant and effective as digital marketing when used correctly. A strategically created ad can reach and resonate with your target audience, giving you a huge return on investment.

Keep reading to learn some of the many benefits of radio advertising.

1. Remote Reach

Radio makes your advertising available to consumers wherever they go. Unlike TV ads, which are limited to people who are sitting in front of a TV, your radio ads follow your target audience when they’re on the go. That versatile reach makes radio comparable to mobile ads.

People most often listen to the radio while they’re in the vehicle. That means they might hear your commercial when they’re already out and ready to shop, which could persuade them to visit your business. Radio reaches people when they’re closer to the point of sale since they’re more likely to listen when they’re away from home.

With options to listen to radio stations online, people can also hear your ads from anywhere when they listen from their mobile devices. These mobile options often make it easy to combine your radio ad with banners that listeners can easily click and reach your website or social media pages.

2. Both Wide and Targeted Audiences

Radio is the widest reaching platform for adults with 92% of Americans listening to the radio each week. TV comes in next, reaching 87% of adults with smartphones following closely at 81%. Every month, radio reaches 244.5 million adults. 

It’s also a diverse audience that listens to the radio. People of all ethnicities and ages listen to the radio, often in large numbers.

With so many people listening to the radio, it’s safe to say your company’s target audience is listening, too. When you advertise on the radio, your potential audience has a good chance of hearing about your company.

While a wide reach is good, a targeted audience is even better. Having a good idea of the type of music and the local radio stations that your audience listens to helps you choose where to place your local radio advertising.

Ad a local business, putting your ad on local radio stations helps you reach people in close physical proximity, which also helps narrow your target audience.

3. Targeted Ad Timing

Radio ad spots are available 24/7, which means you can target when your ads air based on when your audience listens. Timing your ads right can make them more effective and improve your ROI.

Daytime hours often have the highest number of listeners. However, your specific audience might stay up late or get up in the wee hours for an early-bird commute. Knowing this helps you choose those time slots to maximize reach for your specific audience.

Repeating your ads at these target times helps get potential customers to take notice. Most people need to hear your message three times before they start noticing you. They’ll like need to hear the ad even more to really remember you or go beyond just listening to take action or interact with your brand.

4. Lower Ad Avoidance

DVRs make it possible for consumers to skip TV ads easily. If they don’t, they often get up during those ad times and do other things. Online ads are easy to dismiss, block with ad-blocker programs, or skip on videos. 

Radio has a lower ad avoidance rate than many other platforms. You often have a captive audience in vehicles. Listeners can’t simply skip an ad like they can online or when watching a TV show on a DVR.

Some people might change to a different radio station, but many stick around and listen to the ads. People tend to be loyal to radio stations, waiting through the commercials for the music or talk show to resume.

5. Time-Tested Yet Modern

When creating a marketing strategy that keeps up with your modern business and target audience, you might think older methods such as radio won’t work. However, it’s time-tested longevity shows that radio advertising still works. Radios are still added to new vehicles, and people are still listening, which means this proven advertising method is still relevant.

Despite its long history, radio advertising isn’t stuck in the past. New research and technology makes it possible to create radio ads that are relevant and engaging to your modern audience. Online streaming options for radio stations also keep this platform current and relevant.

6. Creative, Memorable Options

How many business jingles do you find yourself singing randomly? Audio advertisements, when produced well, can be very powerful and memorable.

These ear worms keep your audience thinking about your business long after they hear your radio spot. Someone who hears your ad might not need your services or products immediately. However, if they do encounter a situation that matches your business offerings, recalling that catchy radio ad could encourage them to reach out to you.

Advertising on the radio gives you a wide range of creative options. First up, you can decide if you want to go the humorous route, get sentimental with listeners, or make a dramatic point based on what you’re trying to do and what feelings you want to evoke.

Audio options can include voices, music, and sound effects to guide listeners. Various voice actors, or even your own staff, can provide a voice that appeals to your target audience and helps set the tone.

Radio stations often offer other opportunities for advertising your business as well. Endorsement ads are paid endorsements where radio personalities talk about your business. Since many people listen to radio stations loyally due to trusting their favorite radio personalities, they might pay more attention to those ads.

7. Theater of Mind Effect

A great radio ad uses what’s often referred to as theater of mind. Because radio ads are heard and not seen, listeners have to use their imaginations to create pictures in their minds based on what they hear. All other ad types have a visual component that spoon feeds the message and doesn’t require users to engage their brains as much.

This actively engages the listener with your ad. When someone hears your ad, they’re thinking about what they’re hearing instead of just staring at a screen. That engagement can make the ads more memorable and appealing to listeners.

8. Personal Experience

It might seem difficult to connect to potential customers via radio ads. After all, listeners simply hear an ad you recorded previously.

But a well-crafted ad helps develop brand awareness and helps listeners feel connected to you. That’s especially true if your voice is heard in the ad. Your radio ad is your chance to express your branding, share your values, and help listeners get to know your brand.

You can also add an emotional side to your radio ad to get listeners personally invested. It’s much easier to convey that emotional feeling with sound than it is with a print ad or online ad that has no audio or video.

9. Quick Turnaround and Cost Effective

Creating radio advertising is relatively quick compared to producing a TV commercial. It’s often much easier to record and edit the audio than it is with video, which means your ad is ready to go much faster. Once produced, you can often get it onto the radio with days.

Radio advertising costs are also budget-friendly compared to some other options. A local radio ad can cost anywhere from $200 to $5,000 weekly. The exact cost depends largely on where you are with larger cities costing significantly more than smaller markets. 

The cost is usually calculated based on a CPM rate, or the cost per 1,000 people listening. That rate is multiplied by the number of people listening to determine the total cost of the spot.

Some radio stations offer per-spot pricing, which means you’ll pay less for times when not as many people listen. This can make your radio advertising costs lower.

Since marketing is an investment, it’s important to look not only at the cost but also at the return on investment. Studies show that on average, every dollar spent on radio advertising yields $12 in sales.

10. Compatible With Social Media

The great thing about most advertising methods is you don’t have to use them in a vacuum. It doesn’t have to be radio or social media; radio or print ads; radio or TV spots. Depending on your marketing budget, you can and should incorporate multiple advertising avenues to expand your reach.

Radio might not seem compatible with social media, but you can easily use the two methods to promote one another. By combining radio and social media, you can meet people where they are and give them options that fit how they prefer to interact.

Some radio advertising examples that incorporate social media include promoting your social media accounts in your ads or hosting a social media contest that you encourage people to enter via radio ads. 

You can also go the other way, promoting your radio ads through social media. Include the audio of your radio ad on your social media accounts, for example.

Take Advantage of Radio Advertising

If you’re still waiting to jump on radio advertising, stop waiting. Creating a radio ad can expand your current marketing plan with a broad reach, boosted brand awareness, excellent ROI, and many other benefits.

Not sure how to get started? Instead of searching for radio advertising near me and taking your chances, contact us to get a quote. We can help with a variety of marketing services, from radio ad production and video production to social media marketing and SEO.

The Benefits of Hiring a Web Design Company

web design

An impressive, eye-catching website can make a big difference to your overall business success. In fact, about 50% of customers say a website’s design is the main factor they use to determine a company’s credibility. Another 38% will leave a website if it’s unattractive. With more people staying home in light of COVID, you need to reach customers online. Hiring a professional website company can help you stand out and expand your reach. Otherwise, you could risk falling behind the competition. Still on the fence about spending money on web design services?

Here are nine amazing benefits you can experience by hiring a team of web designers right away. Discover how web design can boost your business with this guide today!

1. Strengthen Your Digital Marketing Strategy

What do you have in store for your digital marketing strategy this year? Are you trying to reach more search engine users using search engine optimization (SEO)? Perhaps you’re using pay-per-click (PPC) advertising instead.

Either way, your website is an essential part of your overall marketing strategy.

Consumers won’t choose a business they know nothing about. They want to learn about what you have to offer. Many will explore your website to determine who you are and what you do.

Remember, your web design can have a big impact on your company’s credibility. A messy, confusing website could scare off potential customers.

If people leave without clicking around, it could impact your bounce rate, clickthrough rate, and dwell time. These metrics can impact your search engine ranking.

You could waste valuable time and money on SEO and PPC if your website is old and out of date.

SEO and PPC both help you reach more online consumers. The higher you rank, the more often shoppers will see your brand. With these digital marketing strategies, you can:

  • Build brand awareness
  • Become a thought leader in your industry
  • Outrank the competition
  • Attract more website traffic
  • Build brand trust and loyalty

People will see you as a credible resource.

If your website is old, slow, or insecure, however, you’ll miss your chance!

By choosing web design services, you can build a website that accomplishes your digital marketing goals instead of hinders them.

2. Appeal to Your Audience

Who are your customers? What issues are they experiencing each day? How can your business help solve those problems?

An experienced web design company will understand that it’s essential to create a website with your distinct target audience in mind. Otherwise, a generic website could fail to appeal to their needs and interests.

Working with a web design agency can help you reach customers, draw them in, and generate more leads. They’ll research customer demographics like age, gender, and location. Then, they’ll build your website with those customers in mind.

Instead of struggling to attract relevant leads, you can reel them in! 

3. Support Your SEO Efforts

Remember, your digital marketing strategy could suffer if you’re using an old, outdated website. Google considers your entire website when determining your search engine ranking.

Unfortunately for some, Google updates its algorithm numerous times throughout the year. If you’re not up-to-date with the latest SEO trends, your ranking could suffer.

Over 90% of all online activity begins on a search engine. Meanwhile, over 70% of searchers never look beyond the first page of a search. You need to reach that first page to draw in fresh web traffic.

A talented web designer can help you achieve your SEO goals.

For example, Google now uses mobile-first indexing to determine rankings. They can update your website to ensure it’s mobile optimized. Then, you can reach mobile users (instead of losing a chance at fresh leads).

4. Remain Competitive

What are your competitors doing to improve their own web design this year? Are you falling behind?

Your web design company can help you remain competitive. If you’re a small business, a stunning website could even help you look like a big corporation. They can help you wow customers and draw them in before competitors can.

If your website looks old and outdated, however, your competitors will take the lead. Consumers will choose bigger, more successful businesses over ones that look like they’re failing.

Remember, your website’s design can help support your SEO efforts. You can improve your ranking to appear ahead of big corporations. Positioning yourself ahead of these businesses can help you look like a big business, too.

Then, you can attract those customers before your competitors get the chance!

5. Keep the Lights On

It’s likely your business doesn’t run 24/7. That’s okay. With a stunning website, you can bring in fresh leads and sales whether your store is open or not.

Your website design agency can help you market your business, even when the doors are closed for the night. For example, they can make sure you have plenty of lead opportunities on each page.

Website visitors can fill out a form or subscribe to your newsletter. Without a functional website, however, you’ve missed out on these leads!

You can also ask your design team to add a chat function to your website. Visitors will see that you’re eager to help and answer their questions.

If they don’t have a way to communicate with you, however, they’ll leave and take their business elsewhere.

In fact, your website could help you draw more traffic into your brick and mortar store, too. Nearly 90% of consumers use the internet to find local businesses. Once they review your website, they’ll realize you have exactly what they’re looking for!

Are you trying to boost e-commerce sales this year? Your website can either help you or hinder you.

About 70% of online users abandon their shopping carts because of proof web design. Some people struggle to use your website because it’s not mobile-optimized, too. Since mobile conversions are 64% higher than desktop, you need a mobile strategy.

Working with a talented web design agency can help you get those sales!

6. Improve the User Experience

Considering user experience (UX) is essential if you want to keep people on your website. In fact, UX can influence your SEO success as well. 

Think about how people interact with your website. Can they find everything they need easily? Do your pages load quickly?

A messy, cluttered, confusing website page design can confuse your customers. They’ll leave without clicking around. Your SEO ranking will take a hit as a result.

Improving the user experience will keep people on your website. They’ll explore, find what they need, and convert.

Ask the web design agency you choose if they have UX design experience. They can improve your website with the users in mind.

For example, it’s important to make sure your website loads quickly. Old plugins, heavy images, and clunky pages can slow the site down. In fact, a website that takes 10 seconds increases the probability of a bounce by 123%.

Adjusting your website’s page design can improve your content’s readability. You can use shorter sentences and paragraphs to make your content easier to skim. Headings and subheadings can better organize your content as well.

What about your page navigation? Is it easy to explore your pages? Does the navigation make sense?

Considering these design elements can help you keep people on your site.

Web design trends change every few months. If your website is behind the times, consumers will take notice. They’ll think of your company as old and outdated as well.

For example, you can add:

  • Big, bold headlines
  • Motion and animation
  • Personalized pages
  • Dark mode
  • 3D and visualized data
  • Chatbots and assistants

Consumers will start expecting these features across every website. By working with an experienced web design company, you can keep up with these trends.

They’ll make sure you never fall behind.

8. Build Trust and Loyalty

Remember, your website page design can speak to your company’s credibility. What message do you want to convey to your target audience?

For example, you might have a fun, playful brand. You can use an array of colors, fun animations, and cute doodles across your site.

Do you want to look professional instead?

Either way, your web design company can help you achieve these goals.

Using a DIY website builder, on the other hand, can make your company look small and cheap. Conveying the right message will help you build brand trust. Ensuring visitors find what they need with ease can encourage consumers to trust you as well.

In time, that trust will turn into loyalty, allowing you to retain long-time customers.

9. Improve Your ROI

How can people convert on your website? Do you have a form or chat option? Is the button big, eye-catching, and easy to click on?

Think about your links, too. Broken links could cost you conversions.

Your web design team will improve your website with lead generation in mind. They’ll make sure you capitalize on every opportunity to gain a conversion.

With their help, you can boost leads and conversions, improving your company’s ROI.

Design It Right: 9 Reasons You Need a Professional Web Design Agency

Don’t fall behind the times! Instead, update your website with help from an experienced web design agency. With their experience and expertise, you can stand out from the crowd and boost sales.

Without them, however, your website could fall flat.

Ready to get started? Discover the website you’ve always wanted. Get a quote from a team of talented web designers today!

Why Video Production Makes for Powerful Marketing in 2021

video production

Wondering if you should add video production to your marketing strategy?

Our modernizing world brought about new possibilities for the business landscape. Many companies have moved on to digital means to promote their products. One of the most popular forms of marketing is video production.

Since people process visuals faster than text, videos have become effective marketing tools. However, not many know the benefits of video marketing. Are you looking to try producing videos?

This article covers why you should use video marketing in 2021. Videos are a great tool for all types of businesses. Read on to discover the benefits of video marketing for your business.

More Attractive and Memorable

Videos help you capture a browser’s attention faster than images or text can. Colorful images and creative infographics are still effective. However, they’re not as strong as videos.

Videos are more attractive because they combine your visual and auditory senses. You can also leverage videos to create a story about your brand. This allows users to retain information better.

A video is a great way to tell your story as a brand without overwhelming a user with too much. You can incorporate things like a voice-over that matches how you want your users to feel. If you look for a “green screen studio near me”, you can add compelling visuals in the editing process.

Boost Website SEO

If you own a website, you may already be familiar with SEO or Search Engine Optimization. Most search engines like Google use keywords to rank websites for their browsers. However, other factors can help boost your SEO.

Google’s goal is to provide their browsers with relevant information. This means that content must have a clear purpose, more link shares, and a low bounce rate. This is why Google prefers websites with video content.

Videos are capable of holding a viewer’s attention longer than reading text. This means that videos can give you a lower bounce rate. Videos are also more likely to bring traffic to your website. This gives you a higher SEO ranking.

Increase in Sales

Reports show that you’ll see an increase in conversion rates when you add a video to your landing page. A video gives your users a better understanding of your product or service. This tends to influence their purchasing decisions.

People are more likely to buy a product or service after seeing others use it. Most people also search for videos if they want to learn more about a product or service. Buyers want to see how your products and services can enhance their quality of life.

This also means that video production can bring you a high ROI. Many marketers may avoid producing videos due to their limited budget. However, many also found that video marketing is with it.

Build Customer Trust

Videos are the most powerful tool you have if you want to build a foundation of trust. There are various things you can do with video production. This can range from webinars to explainer videos.

This visual format allows your buyer to see a real person. This evokes a feeling of empathy and emotion. These feelings can have a great impact on customer decisions.

One of the best types of videos that can foster trust is promotional videos. When introduced to a new brand, many first-time buyers may feel skeptical. However, videos allow you to connect with users and create a conversation.

More Informative

Videos allow you to disclose more information than an infographic or image can. Cramming details about your brand and products can overwhelm your users. However, you still want to capture their attention and share valuable information.

Video production allows you to explain everything you need to about a new product or service. You may place an explainer video on your landing page to draw in more visitors. You’re not limited to real-life shoots either!

If you want to explain a complex concept, you can opt for animated videos instead. Animated videos are often more attractive and cost-effective. You don’t have to waste time planning filming schedules or to get the right actors.

Animated videos can entertain your viewers and evoke a feeling of nostalgia. Whichever video format you choose, you’re sure to provide valuable help to your users.

Rise in Demand

As the popularity of videos increases, so does the demand. More people are spending their time watching videos instead of reading articles. The average American internet browser spends at least six hours watching videos.

This means that internet browsers are likely to look for more videos. In the fast-paced digital world, images and blog posts are no longer enough to grow a loyal customer base. If you want to keep gaining customers and keep them around, you need videos.

Most of the global internet traffic comes from videos. Producing videos relevant to your brand’s image will allow you to get more web traffic.

Caters to Mobile Users

If you’re looking to optimize your SEO for 2021, you may want to prioritize mobile users. Experts estimate that by 2025, most of the web traffic will come from mobile phones. This means that your website and content must be responsive to mobile design.

Most people prefer to watch videos on the go. If you want your content to hit your target audience, opt to create video content. Publishing videos on YouTube gives your brand more potential to grow.

Gets More Social Shares

Social media marketing is crucial to success for online businesses. Everyone is on social media nowadays. So if you want to reach your target audience, you need to have a social media marketing strategy.

One way to build your presence on social media is by posting videos relevant to your brand. Reports show that videos get more social shares than any other type of digital content. An entertaining or emotional video is more likely to influence a user’s actions.

Many social media platforms are beginning to incorporate video content. Some platforms like Instagram and TikTok base their content on videos.

Videos are shareable not only because they’re entertaining. Videos offer practical value by sharing information and providing tips.

Tips for Marketing With Videos

Looking to incorporate videos into your marketing strategy? Here are some tips for creating a strong video marketing strategy.

Create an Upload Schedule

No matter what type of content you deliver, your viewers expect regular updates. Refer to your marketing videos as a campaign instead of single random posts. Regular uploads create a foundation of trust between you and your customers.

It encourages your current following to come back for more content. You may also leverage your upload schedule to create momentum for a new product launch.

A consistent upload schedule allows your audience to stay engaged. Consistency also helps you establish yourself as an authoritative figure of your brand.

Optimize Videos With SEO

Uploading videos can boost your website’s SEO. However, you can take this further by optimizing your videos with SEO. Google indexes their YouTube videos.

This means your brand is more likely to show up when people search for your brand or a certain keyword. Define a primary keyword that’s relevant to your brand or product.

Optimize your videos by incorporating these keywords and phrases in your descriptions. You may also add these to your video titles.

Involve Your Customers

When your customers see themselves in your videos, they feel more involved. It allows them to think that you care for them and have a genuine desire to deliver to their needs. Customer testimonials are great ways to start.

Testimonials also serve as social proof, meaning you can attract more people. Aside from testimonial videos, you may also try Q&As about your product and brand. Encourage your customers to work with you by filming themselves using your products.

Show Your Personality

Use your videos to show off your culture as a company. People are more attracted to videos that are entertaining and full of personality. Show your customers what sets your business apart from your competitors.

You may also show off your values as a company. This humanizes your business and allows people to connect with you. People are more attracted to brands that share their values and morals.

It allows them to attach themselves to an authoritative figure. You may also tell stories about your company and your products.

Track Your Progress

Tracking your progress to crucial to any business endeavor. If you’re trying out a new strategy, ensure to track its analytics. This gives you a hint on how well your videos are performing.

Use your analytics to manage and improve your content. You may use this to improve your strategy and get the most out of your video productions.

Video Production for a Powerful Marketing Strategy

Are you looking to boost your brand’s relevance in 2021? Here are some reasons why your brand needs video production in the coming year. Videos are powerful tools, allowing you to build trust and increase sales.

Thanks for reading our article! Looking for a video production team? Contact us today and discover more of our services!

7 Strategies to Build Brand Awareness in 2021

brand awareness

Did you know that it takes 5 to 7 impressions for a brand to be remembered and become recognizable? Building a brand is an ongoing, evolving process that requires adaptation and hard work. 

Brand awareness is a foundation to building a brand successfully, it lays the groundwork for brand recognition and brand recall. 

So how do small businesses or enterprises ensure that their strategies are promoting brand awareness into and throughout 2021? Keep reading to find out the 7 best ideas for better brand awareness. 

Brand Awareness And Conversions 

Focusing on brand awareness can bring a myriad of advantages and benefits to your brand and business. One of these advantages is the fact that by deciding to increase brand awareness, you’re likely to see an increase in conversions and sales. 

The two are strongly tied together. 

Why is that?

Having a strong brand awareness means that people will remember your brand, and will be able to recall your products and services easier. The key to brand awareness is that potential customers will begin to relate your specific product with your brand, and remember it in their time of need. 

Brand awareness creates trust with your audience, and by doing so, eventually converts them to customers. Which is how brand awareness will increase your conversions over time. 

There are three key things that brand awareness can do your business: 

  1. It can drive traffic to your website 
  2. It can increase lead generation and conversions 
  3. It can increase referrals and word-of-mouth marketing 

The one way to ensure that your brand awareness efforts are working for you is by using different strategies. 

1. Begin With a Plan 

Brand awareness should never be done on a whim with no strategic goals in place. This is why the first strategy you should have, is to have a strategy. 

Sounds a bit counterintuitive, doesn’t it? 

But marketing efforts should never be implemented without a solid plan as its foundation. This means you need to be able to measure brand awareness success. 

You need a plan for your brand awareness campaign. Ask yourself, what do you want to achieve with your marketing? What do you want to achieve with your brand awareness? 

Are you looking for more subscribers? Are you looking for more followers or a higher engagement rate? 

The absolute fundamental part to creating a successful brand awareness campaign is to know your audience. This is all forms part of the plan that you’ll create. So, start with your audience, what is their demographic? Where will you find them? Who are they? 

Once you’ve nailed that down, you’ll want to have measurable goals in place for the duration of your plan. How else are you going to know if you’re improving or if your strategies are working? 

2. Develop Your Brand Persona 

Some brands don’t see the importance of a cohesive brand persona across their platforms, and this is a mistake. 

You should develop a brand personality and voice that’s going to be the rule for how your brand is presented online, and offline. Part of this strategy is how you plan to make your brand relatable to your audience. 

If your brand evokes emotional reactions in people, it will be more memorable, and that’s how brand awareness and brand recall work. Work on your brand’s personality. 

How are you going to get people to relate to it on an emotional level? 

3. Content Is Key 

One strategy you should focus on is your content marketing. Through content, you can achieve many things. 

Focusing on your content marketing means that you need to have an understanding of the type of content you’ll be creating and publishing, and how this content is relevant and relatable to your audience. Content marketing is usually the heart of your brand’s digital marketing tactics. 

There’s no point in creating a brand awareness campaign if there isn’t relevant content to interest your audience. Having content that solves a problem or issue for your audience or your customers, is ultimately what will drive conversions. 

In-depth information within your content will be valuable to the performance of your brand awareness efforts. 

4. Consider Influencer Marketing 

Influencer marketing has grown exponentially over the past few years, and there’s good reasons why. 

Your strategy for influencer marketing is once again built upon the foundation of knowing your audience and knowing them well. Partnering with an influencer who is talking to your ideal target audience is how the system works. 

There are two things to consider though:

  1. If you’re looking simply for increased brand awareness, then you’ll want to search for influencers who have a large following and that’s all 
  2. If you’re looking to increase sales, then you’ll be looking for an influencer who is niched in your industry and can help convince their following to buy your product or service 

Did you know that 89% of marketers say that their ROI (Return on investment) is higher with influencer marketing than with other channels? 

5. Mobile Optimization 

You may read ‘Mobile Optimization’ and think wait, that’s just a tactic for digital marketing, how will it help with brand awareness?

Well, did you know that there are 3.5 billion mobile users globally? And these users spend about 2 hours per day on their mobile. 

This means one thing, if your online brand awareness is not optimized for mobile viewing, then you’ll be losing out on a large potential audience. You need to make sure that your website and all your content is suitable for viewing on any device. If your content is mobile-friendly, it makes for content consumption easily. And thus, puts your brand in front of more eyes, and increases your brand awareness. 

6. Promote Brand Loyalty 

One strategy that you absolutely have to implement is the promotion of brand loyalty. The idea behind brand loyalty is that you should be building long-term, sustainable relationships with your audience and your customers. 

One surefire way to promote brand loyalty is by creating membership scenarios for your audience and customers. This can be achieved by using the idea of exclusivity to sell the concept to your subscribers. 

What do we mean? 

Well, imagine subscribers get a monthly coupon for a small discount on your products or services, it makes them feel in a way that they belong to an ‘exclusive’ club and gives them a sense of belonging. 

Through brand loyalty, you can build communities that interact and engage with your brand continuously online, and in turn, these brand-loyal audience members will increase your brand awareness to people in their digital environment. 

7. SEO Is Still Important 

We’re all familiar with the term SEO (Search Engine Optimization) and what it can do for our websites, but what can it do for our brand awareness efforts?

Through SEO we look to achieve one thing, and that is increased traffic to our website. Through many different SEO tactics, our websites and our brands land in front of many, many more eyes. 

SEO tactics such as the use of social media marketing, keyword research, and local SEO efforts will all work together to give your brand more online presence and thereby create higher brand recognition. 

By focusing on your SEO, you’ll be killing two birds with one stone, you’ll be driving traffic to your website and promoting lead generation and you’ll be increasing brand awareness. Here are some of the SEO tactics you can include in your strategy:

  • Perform an audience audit and ensure that you understand who you’re targeting and how you plan to do this 
  • Through your audience audit, you’ll discover the foundation for your keyword research and this is a fundamental part to creating a successful SEO strategy 
  • Focus on link-building, if your brand is present on other reputable websites of other well-known brands, you’ll drive both traffic and brand presence 
  • Focus on local SEO efforts and make sure that you’re front of mind when it comes to local search engine results 

Through SEO you can place your brand in many more ‘places’ online and thereby increase your brand awareness. Ensure that your SEO efforts are measurable though, as you’re going to want to be able to measure how successful your SEO has been in contributing to your overall brand awareness efforts. 

You can use Google Analytics as a way to measure this and analyze your traffic. 

The Beauty Of Brand Awareness 

The thing about building brand awareness is that nothing is going to be an overnight success. You need to be willing to put in the groundwork and build a solid foundation for each of these brand awareness strategies. 

Measure your progress and performance periodically to ensure that you’re getting the results that you want, and to decide if your strategy needs to be adapted. 

Partnering with a reputable agency on your brand efforts can be advantageous in the long run, as they come with vast experience. Contact us if you’d like to start building brand awareness right now. 

How to Design a Web Page: The Intricate Details

how to design a web page

Are you establishing your online footprint for your business, but you’re having trouble attracting attention? It’s time to let your website do the work. A well-designed web page helps you solve business goals because of a combination of high-quality content that speaks to your audience and an emphasis on clear, defined goals. 

Then, it’s all about knowing a few design rules of thumb in order to create an attractive web page that people want to visit and engage with! If you’re ready to improve your website, we’re here to help. 

Read on to learn how to design a web page the right way in order to attract more traffic and encourage engagement! 

Start With Purpose

Designing web pages is similar to designing entire websites. You’ll want to begin by determining the purpose of the page first. Each web page of your site should have only one goal. This will help create a simplified experience for your users so that they don’t encounter information overload.

Defining one purpose also helps you include a call to action on every page. When you include a clear call to action, this can help reduce bounce rates on your website by giving viewers a clear path forward. 

Here are a few common purposes of web pages to get you started: 

Consider your own purposes when you’re browsing online. When you type in a search term in a search engine, you’re usually trying to learn more about something, navigate to a specific web page, or you’re ready to make a purchase. Consider these goals while creating your content strategy! 

Create a Content Strategy

Now that you know the purpose of each of your web pages, you’ll have an easier time creating a content strategy. A content strategy helps you with the following: 

  • Defining your target audience 
  • Deciding on the kind of content that your audience will connect with
  • Developing the content
  • Scheduling the content 

Remember that since each of your web pages only has one goal, you should focus on creating high-quality content that’s easy for viewers to read and ingest. Simplicity is always the answer. 

If you have blog posts on a web page, remember to break up the posts with visuals and keep the sentences short and easy to read. If you have a form that you’d like customers to fill out, try to keep the number of form fields down to five or less.

Page Structure

Once you have a solid content strategy in place, it’s time to design the actual web page. The easiest place to start is to decide on the page structure. The structure of a page determines where each element will go, such as blog posts, headlines, forms, and graphics. 

The most common way to determine a page’s structure is to start with wireframes. Although this is a common method designers use, you don’t need any knowledge of software, design, or coding in order to get started. All you need is a sheet of paper and a pencil. 

You’ll draw and label boxes as you imagine that the paper is your web page. For instance, on the top, you may want your website’s logo with an image on the left side of the page. You’ll then have your content on the right side. This continues until you have all your elements accounted for. 

Creating Visual Hierarchy

Keeping visual hierarchy in mind will help you determine your page structure. Because you don’t want viewers to feel overwhelmed by your web page, it’s important to design with scalability in mind. This gives people the ability to scan through the web page and move on to the next without needing to stay longer on the page than they’d like. 

Scannability is easier if you establish a visual hierarchy. For instance, many designers agree that an F-shaped pattern is better for text-heavy pages. Users will scan the top of the page from left to right, then they’ll scroll down and repeat the movement. Next, they’ll scroll down the page while scanning the left side, creating an F-shape. 

Since you know where people’s eyes will commonly go on a web page, this clues you in on where to place each element on your page. With the F-shaped pattern, you’ll know to place important pieces of information or calls to action on the left side of the page. 

Negative Space

You can see how the content on your page as well as where it’s placed makes a huge difference in whether you’ll have high or low bounce rates. However, the lack of content on a page is just as important as the content itself.

When you navigate to any popular website, you’ll find that there is blank space as well as active space. If every single area of a web page was filled with content, your audience will quickly feel overwhelmed. Remember to incorporate negative space in your page structure in order to encourage users to keep scrolling downward.

A good rule of thumb is to include ample negative space in order to divide different elements on a page, such as between text and images.

Quality Call to Action Buttons

We’ve already addressed how important calls to action are on each of your web pages, but there’s a right way and a wrong way to create them. Each call to action needs to contain a clear and simple direction so that users know what to do next. Here are a few examples: 

  • Sign up here
  • Download our trial
  • Schedule a free consultation

Along with the right copy, make sure that each button is prominent on the page. It also needs to be clear that the button is clickable through visual cues such as a changing color when you hover over the button, drop shadows, or simply an instruction to “click here.”

Quality Images and Graphics

You’ll also want to ensure that the images and graphics you’re using are a good representation of your business. You’ll want to start by first ensuring they’re properly sized so that they aren’t too small, blurry, or pixelated. You also want to avoid uploading full-size on to your web pages because you still want the page to load quickly for users. 

When it comes to choosing imagery, focus on colors and visual representations that make sense for your company. For instance, if you know your target audience is women in their 30’s to 40’s, you’ll want to find stock images that represent this demographic. 

Measuring and Tracking Performance

You’ll never know how well a web page is doing if you’re not measuring or tracking its performance. The way you measure and track your performance is based on the overall goals of your business and the web page.

For instance, if you have a web page that’s solely to encourage people to sign up for your mailing list, you’ll want to see how many people are signing up each month. If the number is lower than you’d like, you know it’s time to improve the content on that page or determine what your target audience really wants.

Here are a few other KPIs (key performance indicators) to determine how well a web page is doing:

  • Bounce rate
  • Average time on page
  • Unique visitors
  • Sales
  • Sessions
  • Percentage of new visitors
  • And more

If you don’t keep track of at least a few KPIs, there’s no way to determine whether a web page is doing the work you need or not. Remember that it’s not realistic to expect all your web pages to be successful the moment you publish them. You’ll need to constantly come up with new ideas, test them through A/B testing, and develop those ideas. 

How to Design a Web Page: Start With a Plan

When you learn how to design a web page, it’s important to begin with a plan in mind. For instance, consider what would happen if you designed a beautiful web page but weren’t thinking about your target audience. Even though your web page might draw traffic, it won’t be traffic that converts into paying customers. 

Ready to look into award-winning web content, design, or SEO services that can bump your website up to the next level? Killer Spots Agency provides quality, in-house services with a strategy and ROI culture. We deliver our customers complete customer service and measurable results.

Contact us today to get started! 

Small Business Owner’s Guide to on Hold Messaging

On Hold Messaging

The average American will spend around 43 days on hold over the course of their lifetime. That works out to around 13 hours a year.

Small business owners hope their customers never spend that long waiting on agents. It’s inevitable, though, that there are going to be times when customers will have to hold the line.

That’s why small business owners must consider on hold messaging for their businesses. That’s valuable time a customer is spending with a business. By not having the right on hold messaging in place, the business is missing a key opportunity.

So, how can small business leaders make sure they have the right messaging in place? This detailed guide walks through the ins and outs of crafting the perfect message. It also explores the impacts of on hold messages.

Why an the Right on Hold Message Matters

Before diving in to crafting the perfect message, it helps to understand the impact these messages have. On hold messaging is an often overlooked point of service. That means business leaders are missing a key opportunity to deliver an outstanding experience.

Customers may call a business because they have questions or they need help. In some cases, they’re frustrated. Spending a long time on hold, listening to hold music, can make them more frustrated.

Some people may hang up. Others may decide they won’t deal with a business again. They’ll look for new partners.

Automated messages can help, but they need to contain the right information. The right message can help customers feel appreciated and supported.

They also provide an opportunity for business owners to communicate their latest deals. Cross-selling and upselling messages can be informative.

That’s why small business owners should stay away from generic prerecorded messages. These don’t help customers, and they can even increase feelings of frustration.

With that in mind, it’s time to learn how to craft the perfect on hold messages for a small business.

Provide Estimated Wait Times When Possible

Business owners should let customers know how long they can expect to be on hold.

Generic automatic messages often tell customers that their call “is important” and to continue holding. The message may reassure customers that someone will be with them “soon.”

Small business owners should look into systems that give customers an estimated wait time. Providing this information can keep people on the line longer. If they know it’s only going to be a few more minutes, they’re less likely to get frustrated and hang up.

Providing an estimate is more informative than saying “soon.” It also isn’t as frustrating as hearing an agent will be available “soon” for 20 minutes.

Offering an estimate can seem difficult. It’s possible to find answering systems that will play a prerecorded message, followed by an estimates time calculated by the system.

Make on Hold Messaging Informative

Next, small business leaders should consider the messages they convey. Customers appreciate informative messaging. It offers them a much better experience.

That’s one reason messages that thank customers for holding and tell them their call is important are popular. These messages reassure the customer that the business does value them.

They’re not always enough, though. Offering the estimated wait time is one example of being more informative.

An on hold message should also include contact information. It may also give the customer other options for getting in touch. That way, if they can’t wait the estimated wait time, they can still find another way to ask their question or express a concern.

This provides convenience to the customer, which improves their experience.

Next, think about informing the customer about deals, special offers, and more. A customer calling with a billing inquiry may be interested to learn more about a special deal the business has on offer. They may ask to switch their plan to that as a way of resolving their question or concern.

This helps the business keep the customer’s business. It also helps improve the customer’s own satisfaction. They’ll be happier knowing their concern was addressed and they got a great deal.

Providing more informative messaging may mean switching messages more often. This can also keep customers interested. If they have to call a business often, then they may hear something new each time.

Crafting the Perfect on Hold Message

Now it’s time to start crafting the perfect on hold messages for customers. There are five types of message content to consider:

  • The greeting
  • Offers and promotions
  • Answers to frequently asked questions
  • Review requests
  • Educational messages

Offers and promotions, educational messages, and FAQ answers are all highly informative. Greetings and review requests are more customer-service oriented.

The greeting is indispensable, but a business doesn’t need to include all these types of messages. It may be helpful for a small business to pick one or two. A request for review and a few FAQ answers may be enough for a small business.

Tips for a Great Greeting

The greeting message should play when the customer reaches the phone queue. It should be warm and inviting. It should also give the customer key details, such as the name of the business they’ve called.

Including a business tagline can also help the customer know they’ve reached the right place.

The next lines should inform the customer about what will happen next. The message should identify that agents are currently busy and that the customer is on hold. If possible, customers should get an estimated wait time.

The greeting should only be played once. As the customer continues to hold, a variant may play. The message may thank them for continuing to hold and provide an updated wait time estimate.

Informative FAQ Answers and Educational Messages

Answering some FAQs in messages can be a great way to make use of the customer’s valuable time. In some cases, they may even get the answer they’re looking for from the message.

This can be helpful for both them and the business’s agents. The customer can hang up, satisfied with the answer, and lines may free up.

Consider including information such as business hours, address, or other relevant information. A pizzeria, for example, might include information about where they deliver.

Educational messages may go beyond the FAQ answers. They provide supportive messaging that direct customers to helpful resources. An example is a tech company that directs people to a troubleshooting guide for common problems.

It’s important to be supportive here. Customers often call as a “last resort.” They don’t want to hear about “simple solutions” that they’ve already tried.

Promotions and Reviews

As mentioned, giving customers information about deals or promotions may intrigued them or help them resolve an issue.

Asking for a review is another common message. The message will ask customers to consider rating their experience or leaving feedback. There may be a reward, like a contest entry, for leaving feedback.

Recording on Hold Messages

Now it’s time to look at the recording process for small business on hold messaging. The first step is usually to write a script.

Many business leaders feel they don’t need to come up with a script, because the messages are so short. Having a script is important, though.

It helps business leaders ensure the right information is given. A written script is easier to check for accuracy and completeness before recording. It can always be tweaked to sound more natural too.

The written script can also be rehearsed and referenced during recording. It can help the voice-over artist pace themselves so the message is easy to understand.

Working With the Professionals

Many small business owners skip on hold messaging. They believe it’s too expensive to have someone else record their messages. They may also believe they can do it themselves, but they never find the time.

Working with professional voice-over artists is often more affordable than business owners think. It also gives messages a personalized flair. That can make messages warmer, more inviting, and even easier to understand.

It also means the job gets done on time.

It’s important to find the right “voice” for a business, so don’t hesitate to have a few people audition. Listening to samples can also help.

The right voice, combined with the right message, helps customers feel both reassured and appreciated.

Step up the on Hold Game

On hold messaging is more important than many business owners give it credit for. With the right messages and the right team, on hold messages can improve the customer experience and make more of their valuable time.

As a result, the right on hold message is important for any business’s growth. Ready to discover what a better on hold message could do for a business? It’s time to get in touch with the experts and hear the difference.

How to Make a Great Radio Ad For the Airwaves

great radio ad

Is there a business looking to make a great radio ad but they don’t know where to start? If so, this posts is here to give a few pointers on how to make a great radio ad that will have listeners flocking to the business or buying the product in no time. To see what is recommended for making a great radio ad keep reading below.

Make Sure the Ad Is Tailored to the Audience

The first step to making a great radio ad is to make sure that the message of the ad is tailored to your customers. The ad’s script should have the right tone, personality, and language for the target audience.

For example, if marketing to a younger generation then the ad can make it fun and use slang. If marketing the ad to an older audience a straightforward tone may speak to them better than what would be used for the younger audience.

No matter who the ad is made for, the script should connect with them and make sure not to offend them. If an ad is created that has the wrong tone or language for your audience it can end up pushing them away from your message. 

Make Sure It’s Distinctive

What makes the ad stand out? What makes the products and services offered unique and truly one of a kind? What can be offered to the clients that no one else can?

These are questions that should be answered to help make the ads distinctive from other ads on the airwaves. Establishing this distinctiveness will help listeners recognize the business’ ads and become more attracted to the brand.

Production Value and Voice Talent Matters

When it comes to direct response and brand marketing they must work together to drive sales. Listeners will expect a sense of maturity from the radio ad. This isn’t as bad as it sounds, usually, ads that are produced with sophistication will help build trust and credibility around the brand.

This will eventually lead to greater sales due to the positivity built around well-produced ads. To bring up the production value of the ads try adding some sound effects and music when appropriate.

When adding music it should be thought of it as a carefully constructed top 40 song. The music behind lyrics usually helps to enhance the song overall, this is the same thing music will be doing for your ad. Music and the message will work together to help make the message more effective. 

Show Empathy

When it comes to the majority of advertising the ads are trying to show customers the product or service and how it will address their needs or wants. The ad shouldn’t be any different.

When the radio ad strategy shows empathy towards the customers and their wants or needs it will make the potential customer feel like they are cared about. It can effectively show empathy by using certain verbiage that indicates the business understands their feelings pretty well.

This ad can also acknowledge their pain points such as things that make everyday life hard and how your product or service will help to simplify daily life. Even try to add a review or customer testimonial into the radio ad and how the product helped to address their needs.

Make Sure There’s a Strong Call to Action

The ultimate goal of the radio ad is to get the listener to do something, this is also known as a call to action. This will want to drive the listeners and new customers to do an action from purchasing from the company to giving the business a call.

Because the call to action will get listeners to make an action towards the business and to hopefully land a sale it’s safe to say this is one of the most important things the radio ad should include. To be entirely effective, the call to action should tell the customers what you want them to do and be straightforward.

This should also be easy to remember. For example, if the customer needs to call a number try placing it to music to make it more memorable so the listener isn’t easy to forget the number they should be calling. Even if the listener should go to a website make sure that the URL is simple and easy to remember also.

Make Sure The Ad Is Simple

Radio ads are usually a few seconds, so it will need to be effective in a short time. It will also need to take into account the type of listeners that will be listening to the radio, most of the time they will be busy driving or working. 

Knowing that the listener may be busy is key to making the ad memorable to them. The business doesn’t want to pack too much in so they can’t remember, instead make it simple and straight to the point so the busy listener can easily remember the products and services. Remember that a single good point made in your ad is enough to stick with the listener, especially if they can relate to it easily.

Articulation

What’s written on the script isn’t what the radio ad is going to sound like in articulation. With this said, when producing an ad even a small change in the script or adding a small sound effect can change the entire radio ad in a big way.

Making small changes to the ad during production will happen again and again until the best ad is created for the audience. Even when it comes to having voiceovers in the ad the way the actor says something or pronounces it can have a big effect on the ad also.

This is why articulation matters. The more direct the ad is the better. Using statements or voice-overs that are statements, monotone, and cliches don’t work. The ad should be using specific language and the voiceover should be showing emotion to make it stick to the listener.

Add an Incentive

To make the radio ad as strong as possible it should add an incentive. This radio ad incentive can be things such as giving the listener a special discount or offer for listening to the ad. This can be done by giving them a special code or saying through the ad that they can enter online or tell a representative so they can receive their incentive after giving their business to the company.

Incentives will help to motivate the listeners to take action as soon as possible. This will help them to remember the radio ad too because they won’t want to forget that special code or saying so they can save or get a gift. 

Have an Attention Grabber in the Begining

We’ve discussed that having a call to action at the end of the ad is really important when it comes to getting customers to take action, but what about the beginning of the ad? When it comes to the start of the radio ad it’ll want to grab the attention of your audience with an attention grabber.

There is one chance to grab the listener. When it comes to radio advertising this is also known as the hook. This hook is what helps to sell the ad which is important because it’ll have to sell your ad to sell your product.

This may sound easy but in truth, it’s one of the hardest parts about creating the radio ad. It can be effective in creating a great hook by starting your ad with a question or statistic. It’ll want to pique the listener’s curiosity and make them want to listen to the rest of the ad.

Remember That Comedy Can Win Audiences

Comedy is something that everyone loves, and because of this including comedy in the ad can help to win over audiences. Comedy can be added to the ad by throwing in some jokes or having a funny voice over. 

A funny ad will create a memorable listening experience for the audience and make it really easy for them to remember long after your ad has stopped playing. Just remember that if there’s a long campaign to tweak the jokes, listeners don’t want the same joke playing 30 times in a row.

Now People Know How to Make a Great Radio Ad

It’s now know how to make a great radio ad. From creating a great hook and call to action to adding music to the ad to make it more appealing to the listener, readers will be making the best radio ads in no time. For more advertising information and tips be sure to check out the rest of the website here.

8 Common Radio Ad Mistakes and How to Avoid Them

radio ad mistakes

More than 90 percent of American adults still listen to the radio on a weekly basis. That’s a lot of ears for a business to be missing out on.

As the numbers show, radio is a powerful tool for reaching listeners. Whether a business wants to reach listeners countrywide or prefers a more local approach, radio could be the right tool.

That said, some business owners have discounted radio as an effective advertising tool for their organizations. That could be because they’ve made some radio ad mistakes with previous campaigns.

To be successful, advertisers should watch out for these eight common pitfalls. This guide can help the savvy advertiser not only avoid them but build a better campaign too.

1. Talking in Cliches

One of the most common radio ad mistakes is using clichés in the ad copy. Almost nothing gets listeners to tune out faster than turns of phrase they’ve heard dozens of times.

Why are so clichés so ineffective? They’re common phrases that many other radio advertisers are drawing on too. When all used car lots are advertising themselves as “the #1 choice to get a car!”, the words stop having meaning. If everyone is the top pick, how are listeners supposed to choose?

The same is true of many other common phrases:

  • “We won’t be undersold”
  • “#1 in Customer Service!”
  • “Storewide savings”

The best bet here is to avoid these phrases altogether. Is there another, better way to say that customers can get great service?

Avoiding clichés helps a business stand out. Listeners perk up when they hear something different. The uniqueness of the phrasing is more likely to stick with them.

As an added bonus, the advertiser now sounds different than their competitors. They stand out, which makes them more memorable. The next time a customer is looking for a service or product, they’re likely to look up this business.

2. Too Much or Complex Information

Another very common misstep with radio advertising is trying to cram in every minor detail. A 30-second spot may seem like a lot of time, but trying to list every single product that’s on sale is probably a poor tactic.

Complex information is also a problem. Keep in mind that people are listening to the radio, which means they have to retain information in their heads. They may not have a pen and paper handy to jot something down.

What’s a radio advertiser to do? Focus on the highlights. What are the best deals in the store right now?

Highlight a couple of products or deals, then entice the listener to get in touch or pop into the shop to check out more great savings.

If there are complex details, like legal copy, it might help to consider a line like “see store for details” or “visit us online for full contest rules.” That offloads the work the ad has to do, and it makes it easier for potential customers to remember.

What about details like contact information or driving directions? Again, simplifying is the best bet. Try to think of the easiest way to describe directions to the business location.

If that can’t be done, directing listeners to another resource, like a website, could be a good option. This may be especially helpful if the business has several locations. It allows people to find the location nearest to them.

3. Radio Ad Mistakes with Airtime

Many radio advertising campaigns also make mistakes with airtime. There are a few different factors to consider in this arena.

Many advertisers think they need to get their ads on during what’s known as “drive time.” This window usually includes the morning and afternoon commutes, when people are most likely to be in their cars. They’re typically listening to the radio.

The problem is that radio stations will usually charge a premium for what’s considered “prime time” in the industry. Advertisers will pay more to get one of these slots.

Research indicates this may not always be the right choice. Running an ad at an off-peak time could be just as effective, if not more effective. Many people who are listening during drive time also listen at other times of day.

Some groups may not listen during drive time at all. Retired people may not have a commute, so they may be listening at off-peak hours in the morning or early afternoon.

Office workers may actually listen to the radio all day, and many stores and professional offices have the radio on to entertain clients.

Another common issue is ad frequency. Even if an advertiser chooses an effective slot, they may decide only to run their ad at one time in the morning. They might also not run the ad campaign long enough.

The end result is that the listener doesn’t hear the ad often enough to take action. As a general rule of thumb, a listener needs to hear an ad at least a few times per day over a couple days. If a business only runs their campaign for one week with one slot per day, even listeners who tune in every day may not hear the ad enough to act.

4. Using the Wrong Budget

Budget is a big concern when it comes to radio advertising. Using the wrong budget can cause problems for a campaign. Too small a budget may mean an advertiser runs a shorter campaign, which can lead to ineffectiveness.

There’s also a question of how to spend the budget. Many advertisers make the mistake of overspending on drive-time ads, as mentioned. Effective ad spend, though, might mean choosing slots outside the premium times.

In turn, the budget can go farther. That may mean advertisers can keep the campaign running longer, while also optimizing ad spend and improving returns.

5. Not Knowing the Audience

Another very common stumbling block with radio advertising is not knowing the audience. This can factor into choosing the wrong time slots, but it can also mean making mistakes like choosing the wrong stations altogether.

Advertisers should always consider their customer personas. Who actually buys this product or this service? Who is this ad trying to reach?

If a dentist’s office is trying to advertise a deal on dentures, choosing the local pop station playing all the latest hits may not be the right choice. Just as the audience might be older people listening outside “drive time,” they might also be listening to a different channel altogether.

6. Overwhelming Listeners with Numbers

Advertisers often have lots of numbers they want to include in their radio spots. Think price lists, phone numbers, or discounts.

Yet including too many numbers can make the ad overwhelming for listeners.

Why? Remember that most people are listening and don’t have a handy place to take down information. They might be driving or away from their desks.

That means they need to keep all the information they hear in the ad in their short-term memory. If they hear too many numbers, they may mix them up or get confused. When they try to call the business later, they find they have the wrong number.

Stick to fewer numbers whenever possible. Instead of advertising every individual price, include a range or “starting at.” Repeat the same numbers to help listeners remember them.

7. Falling Short of Amusing

Many advertisers wonder what types of ads are most engaging for radio listeners. Lots of people assume humorous ads get the best results.

It’s true that an amusing ad is likely to bring a smile to a listener’s face, and they’re likely to remember it. Many advertisers try too hard to be funny or quirky, though. The result often falls flat.

Trying too hard to be amusing can be more annoying than anything. It may have listeners reaching for the dial and switching stations.

It can also work against delivering important information in a clear way that’s easy to remember. If the ad isn’t amusing in a naturalistic way, it might be better to try a different angle. In fact, ads that pull off “funny” or “amusing” are few and far between, but plenty of radio spots are successful anyway.

8. Not Working with the Professionals

Perhaps the biggest mistake in any radio ad strategy is not working with the professionals. Many business owners decide to go it alone for a number of reasons.

One may be that they think it will cost too much to hire a script writer, head to a recording studio, or hire a voice-over artist.

The result may be an ad that doesn’t sound natural. The script might be clunky or fail to deliver key information.

Even deciding not to work with an agency to get the right placements or develop campaign strategy can be a big misstep. It leads to misspent budgets, ineffective placements, and ads that don’t perform.

Instead, look to get the professionals on the ad team. With their help, better ads and improved performance are guaranteed.

Radio Can Work for Any Business

Radio ad mistakes like these can really trip up a business strategy. By working to avoid them, advertisers can create more successful campaigns.

Radio is a tool that can work for businesses of every size, all across America. Get in touch with an expert team now and discover the difference a great radio ad campaign can make.

Holiday Radio Commercial Ads: How to Sell Your Business This Holiday Season

commercial ads

This holiday season, making sure their business is ready to drive more traffic to their online or brick-and-mortar store to help people check off their gift lists, take planning and preparation. As with most businesses across the country, they’ve probably been planning for months on what to stock their shelves (real or metaphorical) with to ensure the greatest shopping experience possible! How are they planning on telling the world what they have available this holiday season? With consumer behavior regularly changing and entertainment options fluctuating just as often, what is the best way to reach the most people possible? Radio is still the most used platform on the market in the United States, and radio commercial ads are generating more revenue than ever!

That means they get more bang for each advertisement they place during the holiday season! But don’t go into the process without a proper understanding of what makes a great holiday radio ad! This comprehensive radio ad review will ensure they know how to create a great ad and how to sell their business this holiday season and any other day. Read on to learn more!

Is Radio Still Relevant?

In short, yes, radio is still incredibly relevant! On average, radio reaches more Americans every week than any other platform available. Radio isn’t generally age-specific, and it’s something that most people utilize anytime they’re in their vehicles.

It doesn’t matter what type of music the user prefers; there are generally a few radio stations in their area that they can program for regular use. Then, as they move from one broadcasting area to another, they can scan to discover new options! 

The four most common benefits of radio are:

  1. Radio is a portable medium that people can utilize almost anytime and almost anyplace
  2. Radio is a FREE, advertiser-funded, media service where people can listen to music, stay up-to-date with current events, and learn about their local area
  3. Radio continues to adapt to changes in technology and user trends
  4. Radio is inclusive of age, gender, race, and any other demographic to provide numerous options for individuals across the country

The Elements of Great Holiday Radio Commercial Ads

Creating holiday radio ads for business requires strategy, professional production services, and an engaging but creative message. To create the right type of story for radio, take some time to understand what they’re trying to advertise and then consider their target audience would want to know about their product or service. Whether their goal is to drive more traffic to their website or in their store, they can achieve them with expertly crafted holiday commercials!

Finding the right way to send our message is a process of creative teamwork, testing different approaches, and analyzing the data. But when it comes to improved performance for the holidays specifically, they need to bump up the whole process to stand out amongst their competition! Check out these ten tips for creating a killer radio ads campaign this holiday season!

Tip 1: Don’t Skimp on Production Value and Voiceover Talent

One of the first places many businesses want to cut costs is professional production quality and voiceover talents. However, it’s important to remember that a sophisticated radio ad will build credibility with new potential customers. From subtly placed music and sound effects to accurately annunciated business names and offerings, these are the professionals in their industry for a reason!

Tip 2: Highlight What Makes Them Special

A holiday radio ad isn’t the place to play things humble or subtle. Take some time to shine the light on what makes their business different from the others and find a way to tell a story that will connect with the audience. The holiday season is a great time to focus on sentimentality, so don’t shy away from going for a heart-to-heart reaction,

Tip 3: Walk the Line Between Emotion and Logic

While it’s essential to create an emotional reaction, they also need to appeal to the logical audiences to ensure they cover all of their bases. Few people make a purchase based solely on an emotional response, but it is an excellent way to catch their attention! Highlight why they need their product or service specifically, and marry their logic and emotion seamlessly.

Tip 4: The Value of Articulation

Next time they listen to the radio, take a moment to focus on the commercial voice actors’ delivery of their message. The more articulate and well-timed their delivery is, the more appealing the messaging will be to listeners. Ensure their ad is clear, concise, and precise because they only get a set time to deliver their message.

Tip 5: Keep it Simple

They only have 60-seconds or less to make a connection, advertise their business, and keep their listeners attention. If they stuff too much in, the listener will be overwhelmed, but if they don’t give them enough information, they will be confused! Focus on making one good point in their ad and then build the dialogue around that point.

Tip 6: Use Music to Enhance the Message

While visual mediums can use emotionally moving pictures or videos to connect with their viewer, radio requires a different technique. The listener must build a visual in their mind while they listen to their ad, so make things easier by setting the tone with carefully selected audio. A catchy jingle or sound specific to their business is a great way to connect all of their holiday radio ad campaigns.

Tip 7: Understand Their Audience

They need to understand their customer to connect with them in a truly authentic way. Too often, people cast a wide net in an attempt to catch as many people as possible, but with broad advertisements, they’re less likely to grab anyone! Authentic, personalized messaging is the best way to create the best promotions.

Tip 8: Mention Their Offer

Whatever their call to action, or purpose, for their ad is, make sure they mention it in their ad! A simple, compelling call to action that tells the listener what they want them to do is the best course of action. Don’t use confusing language, and ensure the offer they make is backed up when it matters most.

Tip 9: Grab the Listeners Attention

They only get one chance to grab their listeners’ attention, so they need to create a hook that sells the ad, and ultimately their business! Their audience is bombarded with advertisements during every commercial break, so they need to immediately grab their attention and provoke their interest, curiosity, or imagination. The first 5-seconds of their ad are the most important so use them wisely!

Tip 10: Answer the Right Questions

An expert advertiser’s tool is always to make sure the ad answers the listener’s question in the simplest way possible. It’s vital to always advertise to the broadest audience possible while still focusing on their targeted group to increase conversions. 

An expert ad will answer the following questions:

  • What’s in it for them?
  • How will it make their life better, happier, or easier?
  • Why should they buy from them instead of their competition?

Why Should They Advertise on the Radio

In a world where digital marketing and social media are seemingly everywhere, many businesses are missing out on the importance of radio commercial ads. This holiday season, radio advertising is an affordable, quick, and targeted way to reach the masses.

With people utilizing radio more than ever, it’s an easy way to remind past customers that they’re still around and introduce themselves to new ones! Identify the best times to play their ads and focus on when their audience is most likely to hear what they have to offer, leaving the other time slots to other advertisements.

Where to Start

Are they ready to create a killer ad for this holiday season? Start by identifying which specific item or service they want to promote, then build the ads around that. Create a hook that will grab the listener’s attention and remember to find a way to include the holiday for an emotional connection. 

Don’t forget about the accurate annunciation, the inclusion of rightly-timed music or sound effects, and keeping things simple. They only have 60-seconds or less to get their message across, so they should keep things simple and focus on delivering the message to someone who isn’t an expert in their field.

If they need additional guidance or are curious about obtaining expert assistance in creating their ad, have them contact us for more information! For more details on advertising their business and how these different marketing approaches can help, check out our blog for more insightful articles.

7 Customer Service Tips for Helping People Over the Phone

customer service tips

60% of people in in need of customer service prefer to call than to communicate using any other support channels. On a phone call, a person can get more information faster than chat support. A person can also interpret the tone and the vocal queues from the other end of that phone call.  Some people prefer to hear a voice rather than read a message.

Communicating with a customer over the phone can be very difficult. This is because messages can be misinterpreted and muddled when talking to the person on the other end and without visual contact. Therefore, there is a need for good phone call etiquette.

For the phone call support to continue growing in popularity and have a competitive advantage over chat support, there is a need to improve the experience.  Here are seven phone customer service tips to improve on phone etiquette and have better telephone communication skills.  

1. Adopting a Positive Tone and the Smile Effect

A customer will feel more comfortable on the call if the customer care representative on the other end projects a natural, enthusiastic, and attending tone. They must also control their pitch and the rate of their speech.

If the customer care representative speaks at a rate beyond 130-150 words per minute, the client may not understand what they are saying.  Anything lower than 130 words per minute may seem to the client like the customer care representative is slow and very lazy. 

Controlling and balancing one’s pitch is also critical because a high pitch is considered youthful and does not portray the person as authoritative. A low pitch is harsh for any person listening.

For a person to sound interested and natural, they have to find a middle ground for their speech rate and pitch. They must also vary their inflection and avoid using a monotone that’s boring and less enthusiastic.

When answering a phone call, it’s always advisable to smile. As they say, a smile can be heard on the other side of the call.  Your voice will be warmer and friendlier when you speak with a smile. Smiling as you greet the caller, ensures that the conversation begins positively and creates leeway for a pleasant and productive exchange. 

2. Sincerity

While offering customer service, all conversations must be sincere and genuine. While starting the conversation, say hello and avoid the scripted greeting that sounds inauthentic and artificial. After saying hello, introduce yourself, the company you work for, and offer your assistance.

When working on a switchboard or answering a transferred call, it’s important to indicate the department you are part of so that the client can be assured that you can help.  By doing this, the customer will be at ease, and they will know that you are there and ready to help. 

Never use phrases like “I can’t do that”, “just a second”, or “I don’t know” because they connote negativity.  Instead, always tell a caller what you can do and always specify how long a task will take to complete. 

Being sincere and positive while answering a caller’s questions calms them and leaves them satisfied at the end of the conversation.

3. Courtesy While You Put a Caller on Hold

When you need to put callers on hold, you must ask for their permission first; it’s also important that you give them the option of either leaving a voicemail message or waiting. When putting them off hold, it’s advisable to thank them for waiting in line. This assures the caller that you respect their time.

4. Enunciation and Use of Verbal Nods

When on-call, do not use jargon or complex words; instead, use simple words and phrases. Speak clearly, avoid using filler words and slang because they reduce the quality of that conversation. Eating or chewing during a conversation leads to an inaudible speech. To optimize your customer service, avoid these practices. 

Words like “I see”, “ah”, and “right” are examples of verbal nods. They are the tiny utterances a person makes while listening to another. In a phone conversation where there is no visual feedback, these words must be intensified.

 A skilled phone representative occasionally throws in these words to assure the caller that they are still attentively listening. 

5. The Use of a Caller’s Name

A person’s name to them is the most important and the sweetest sound in any language. Using a customer or a caller’s name in the conversation provides a warm personal touch. People love it when they hear a customer care provider address them by their name.

A person on either side of the phone call can easily get distracted. A customer care representative must then use the name of the caller to recapture their attention. Name showering or name-calling is sometimes overused or overdone to the point of sounding awkward. At this point, it’s advisable to let go of the name showering.

6. Listen and Be Prepared for Objections

When dealing with either inbound or outbound calls, a customer care representative has to learn to listen more and answer questions precisely. A caller can read the authenticity of the brand by the way the customer care representative articulates themselves.  

It’s also possible that the caller will not always agree with your answers, therefore be prepared to listen, reason with, or counter without getting irritated.  

7. Customer or Caller Satisfaction

Before hanging up on a conversation, the caller’s concerns and questions must be answered. Ask the client if there is anything else you can help them with, and if there is no, then provide information that they may need to know in the future as long as it’s relevant.

Share all the necessary information they may need, like if they need to call back whom they should talk to and at what time. And lastly, wish the caller a nice day or tell them that it was nice talking to them. This makes the customer feel like you happily helped them, and if need be, you would happily serve them again.

Why Are These Customer Service Tips Crucial?

Efficient phone call skills are crucial because they result in productive relationships that ultimately lead to increased sales and services. When handling clients on the phone, one must remain confident, remain positive, and empathize with them when necessary.

Once a client realizes that they were treated with consideration, care, and courtesy. They will come back for repeated business, and they will refer their friends to you. 

To learn more about business call etiquette and more customer service tips, visit our website.